Home Energy Scotland Partnerships & Outreach Officer - Energy Agency - Heathfield Business Pak - SOA13040 - SOA13040

JOB DESCRIPTION

Home Energy Scotland (HES) is a Scottish Government-funded advice service, managed by the Energy Saving Trust, designed to help people across Scotland reduce their energy bills, cut carbon emissions, and live more sustainably.

HES offers free, impartial advice to householders, community organisations, and businesses on topics such as home energy efficiency, renewable energy, sustainable transport, and water saving. Since 2008, the Energy Agency has operated the Home Energy Scotland South West Advice Centre, supporting residents and organisations across Ayrshire and Dumfries & Galloway.

The service helps customers to make informed decisions about energy improvements, access funding and grants, and take practical steps toward a more sustainable, low-carbon lifestyle.

About the Role No two weeks are quite the same in this role. You might be out and about attending community events or dropins, meeting existing partners, making connections with new organisations and community groups, or delivering an online workshop.

A key part of the role is building and maintaining effective relationships with partners, stakeholders, community and voluntary organisations; identifying new opportunities to work together and helping to extend the reach of Home Energy Scotland services. Alongside partnership and outreach activity, you'll plan and prepare activities, follow up with partners, and record and report on your work.

You don't need to be an energy expert when you join us. You'll receive training and ongoing support to develop your knowledge of Home Energy Scotland services, energy efficiency, fuel poverty and relevant Scottish Government programmes.

The role offers a hybrid approach, combining time working from our Ayr office and from home, with regular outreach activity across South West Scotland. The majority of that travel will be Monday to Friday, during normal working hours, with occasional weekend events. 

RESPONSIBILITIES

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ABOUT US

The Energy Agency is a dynamic, independent charity dedicated to creating a sustainable future. We provide free, impartial and expert advice to households, businesses and communities, on energy efficiency, renewable energy and sustainable transport.

Based in Ayr, we work with several local authorities to manage Scottish Government and council-funded programmes. These initiatives focus on delivering energy efficiency improvements, such as the installation of External Wall Insulation systems, to domestic properties.

Since 2008 we have operated the Home Energy Scotland advice centre for south-west Scotland. Funded by the Scottish Government and managed by the Energy Saving Trust, this centre is one of five across Scotland, supporting householders to reduce energy consumption, save money and lower carbon emissions.

Beyond this, our work extends to educating future generations through energy lessons in schools and producing renewable energy via our Nethermills Hydro Scheme on the River Ayr, which is generating green electricity for the nearby Ayrshire College.

We offer rewarding careers where your efforts directly impact people’s lives and contribute to tackling the climate change emergency.

ADDITIONAL INFORMATION

The grade of this post is Level 7.

Interviews for this post are scheduled for 09/10/2026.

This post is temporary until 31/03/2027.

The work style for this post is Hybrid Worker.

The successful candidate will be required to work flexibly between home and the office and the frequency for attending the office may vary depending on the exigencies of the service.