Hotel Receptionist

Portree Ltd

Hotel Receptionist

£24960

Portree Ltd, Carbost, Highland

  • Full time
  • Permanent
  • Onsite working

Posted 2 weeks ago, 3 May | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: a885d85df07545dfb0278f9518083f2e

Full Job Description

Greet and welcome guests as they arrive at the hotel
- Check-in and check-out guests, ensuring all necessary documentation is completed accurately
- Provide information about hotel facilities, services, and local attractions to guests
- Handle guest inquiries, requests, and complaints in a professional and timely manner
- Answer phone calls and direct them to the appropriate department or staff member
- Assist with reservations and booking arrangements for guests
- Maintain a clean and organized front desk area

Bilingual or multilingual proficiency is preferred
- Excellent hospitality skills with a friendly and welcoming demeanor
- Strong phone etiquette and communication skills
- Knowledge of hotel operations and guest services
- Ability to handle difficult situations with patience and professionalism

Pulled from the full job description

  • Company pension

  • Discounted or free food

  • Employee discount

  • On-site parking