Hotel Receptionist

We are seeking a skilled Hotel Receptionist to join our team and be the first point of contact for our guests. The ideal candidate will have a passion for hospitality and excellent guest service skills.

Duties:
- Working proactively as part of the front desk operation to ensure consistently high guest satisfaction.

-Greet and welcome guests upon arrival
- Check guests in and out of the hotel
- Answer phone calls and direct them appropriately
- Handle guest inquiries and provide information about hotel services
- Assist with reservations and room assignments
- Process payments and maintain guest accounts
- Address guest complaints and escalate issues as needed
- Ensure the lobby area is clean and presentable

Experience in guest services, preferably in a hotel setting
- Strong hospitality skills with a focus on customer satisfaction
- Excellent phone etiquette and communication skills
- Proficiency in bilingual or multilingual communication is advantageous

Joining our team as a Hotel Receptionist offers an exciting opportunity to be part of a dynamic hospitality environment where your customer service skills will shine. If you are passionate about providing exceptional guest experiences, we invite you to apply for this rewarding position.