Housing Officer

Your new company
We are currently recruiting for an experienced Housing Officer to join a well-established Housing Association on a temporary basis. This is an excellent opportunity to support a busy housing management team during a peak period, with strong potential for the contract to be extended.

Your new role

• Manage a designated housing patch, delivering a full tenancy management service
• Act as the main point of contact for tenants, dealing with a range of housing enquiries
• Manage rent accounts and arrears, taking appropriate action to support recovery
• Investigate and resolve anti-social behaviour cases in line with policy
• Carry out tenancy visits, estate inspections, and property checks
• Support voids and allocations processes, ensuring minimal turnaround times
• Liaise with repairs and maintenance teams to ensure issues are resolved promptly.
• Maintain accurate records and ensure compliance with housing regulations
• Work closely with internal teams and external partners to support tenancy sustainment

What you'll need to succeed

• Proven experience in a generic Housing Officer role within social housing
• Strong knowledge of tenancy management, arrears, and ASB processes
• Excellent communication and customer service skills
• Ability to manage a busy caseload and prioritise effectively
• Full UK driving licence and access to a vehicle
• Available at short notice / immediately

What you'll get in return

• Immediate opportunity within a busy and supportive team
• Strong likelihood of contract extension
• Opportunity to gain experience within a reputable Housing Association
• Competitive pay

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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