Housing Officer

Salary: £12,991.20 to £14,580.94 per annum plus company benefits

Contractual hours: 12

Part Time

Dundee

Temporary for 12 months

Hillcrest Homes is recruiting for a Housing Officer in our Dundee East Team

About the Department

Hillcrest Homes is a registered charitable Social Landlord with properties across Angus, Dundee, Edinburgh, Fife, Perth and Kinross, Aberdeen and Aberdeenshire. Our aim is to provide good quality affordable homes across all our areas of operation.

About the Role

In the role of Housing Officer, you will:

• Contribute as a member of the Dundee East Housing Team carrying out a hybrid role on site, in our Tom Johnston Road Dundee office and at home
• Work alongside our Housing Assistants to allocate our properties to housing applicants from the Common Housing Register
• Carry out viewings and lettings, ensuring the Tenancy Agreement is fully explained
• Investigate and resolve any neighbour anti-social behaviour complaints
• Work with our Income Management Team to effectively manage rent arrears cases
• Work with our Tenancy Services Teams to contribute to tenancy sustainment
• Participate in reviews of policies and procedures and recommend improvements where required

About You

You will:

• Be qualified to Chartered Institute of Housing (CIH) Level 4 Certificate in Housing (SCQF Level 7)
• Have previous experience of working in the housing sector or a similar setting
• Have excellent customer service skills
• Be enthusiastic, confident, reliable and highly motivated
• Have excellent IT skills and the ability to learn new systems quickly

About the Benefits

Our people are our greatest asset, and alongside a rewarding career, you will have access to a wide range of benefits including generous annual leave, pension scheme options, employee discounts and wellbeing support.

We acknowledge that AI can support applications, but we ask that yours reflects your true self. By applying, you confirm that all information is accurate and represents your own knowledge, skills and experience.

Sponsorship – Please note that Hillcrest Homes do not hold a licence to sponsor any visa applications at present. 

Hillcrest are committed to safeguarding and promoting the welfare of all the people we support. All roles are subject to thorough pre-employment checks including references, and a Disclosure Scotland check or PVG (Protecting Vulnerable Groups) check to ensure the safety and wellbeing of those we support. All employees are expected to uphold our values and adhere to safeguarding policies and standards throughout their work.