Housing & Support Officer

The Council will pay for the PVG membership cost initially, either £18 for existing PVG scheme members, or £59 for non-members , and this cost will be deducted from an employee's first FULL month's salary payment. Job purpose/about the role This is a community-based role responsible for improving quality of life in households and across communities. The role involves supporting Council tenants to manage and maintain tenancies to improve outcomes by responding to, and reducing, need and risk. The postholder will contribute to realising our vision for a place where all people can prosper and has a critical role in supporting tenants in our most vulnerable communities by helping prevent harm, and intervening early where there is risk. This includes working with households to respond to early identification of Adult and Child Protection concerns to remove the risk of escalation above relevant thresholds and accelerating the provision of secure tenancies through the Housing 1st and Rapid Rehousing Transition Plans. The role will contribute to the identified outcomes recognising the importance of partnership

Qualified or working towards mandatory achievement of level 3 SVQ (SCQF Level 7) Health and Social Care related qualification to meet registration requirement (within 3 years of registration)The post holder needs to hold as a minimum:

• Standard Grade or Equivalent, Ability to develop and sustain relationships with people and communities with complex
needs
• Ability to focus on the best outcome for each household and work to achieve it with
them.
• Ability to deliver public services to required standards and outcomes.
• Ability to work autonomously, managing own workload, deadlines and appointments,
exercise judgement and initiative, take personal responsibility and accountability for your own practice.
• Ability to identify vulnerable people, assess needs and implement actions to achieve better outcomes.
• Ability to assess and respond to risk within complex situations.
• Ability to communicate and influence effectively in both oral and written forms with awide range of audience.
• Ability to produce and maintain accurate reports and documentation.
• Ability to recognise cases that require input from other services including guidance from line manager