Income / Rent Officer

Your new company
I'm currently working with a respected housing organisation in Glasgow that is looking to appoint an experienced Income / Rent Officer to join their established housing team on a temporary 8-week contract initially.This is a fantastic opportunity for an individual with a strong background in rent arrears recovery and income management who is passionate about supporting tenants while maximising rental income and sustaining tenancies.

Your new role

• Managing a caseload of current and former tenant rent accounts
• Taking proactive action to prevent and reduce rent arrears
• Negotiating affordable repayment arrangements with tenants
• Providing advice and support around housing costs and welfare benefits
• Liaising with external agencies and support organisations
• Preparing cases for legal action where required
• Monitoring income performance and maintaining accurate records
• Working closely with colleagues to sustain tenancies and achieve positive outcomes

What you'll need to succeed

• Previous experience in an Income Officer, Rent Officer or Housing Officer role with a strong income management focus
• Experience working within a Housing Association or Local Authority
• Strong knowledge of rent arrears recovery processes and tenancy legislation
• Excellent communication and negotiation skills
• Ability to manage a varied caseload and work independently

What you'll get in return

• Office-based role in Glasgow
• Supportive and collaborative team environment
• Opportunity to make a real difference to tenants while helping maximise rental income
• Immediate interview availability for suitable candidates

What you need to do now
If you're an experienced housing professional with a proven track record in income management and arrears recovery, I'd be keen to speak with you in confidence.

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk