Internal Communications Manager

Are you a storyteller with purpose? A connector of people, ideas, and change?

CalMac Ferries is looking for an experienced Internal Communications Manager to step into a pivotal 12-months fixed-term role supporting our people through an exciting period of transformation, including the delivery of new vessels and infrastructure.

This is more than a communications job. It’s your opportunity to influence how over two thousand colleagues stay informed, engaged, and connected, both onshore and at sea.

What You’ll Be Doing

You’ll take the lead in bringing CalMac’s internal communications strategy to life, ensuring critical messages reach the right people, at the right time, in the right way.

From major transformation programmes to day-to-day operational updates, you’ll be at the heart of it all.

Key responsibilities include:

• Leading the planning and delivery of impactful communications across key programmes, functions, and projects
• Supporting the rollout of new vessels and infrastructure, ensuring colleagues feel informed and included
• Creating engaging, inspiring content that resonates across a diverse workforce
• Enhancing and evolving internal communication channel, finding smarter, better ways to connect
• Acting as a trusted partner to leaders and teams, building advocacy and trust
• Delivering training, advice, and support to empower others to communicate effectively
• Getting out across the network, meeting colleagues face-to-face and understanding what matters to them
• Managing documentations, ensuring compliance, accuracy, and accessibility
• Championing CalMac’s brand voice, tone, and style internally

What You’ll Bring

You’re a confident communicator who thrives in a fast-moving, people-focused environment.

We’re looking for:

• Degree-level education (or equivalent experience) with 5+ years in internal communications
• Exceptional writing, editing, and storytelling skills
• A flair for different forms of creative communication
• Proven experience delivering communications strategies or plans
• Strong stakeholder management and influencing skills
• A natural ability to listen, evaluate, and translate complex information
• Passion for engaging people and driving positive change

Why CalMac?

At CalMac, we’re more than a ferry operator - we’re a lifeline for communities across Scotland’s west coast.

This role gives you a chance to:

• Play a key part in transforming how we communicate and connect
• Work alongside passionate colleagues who care deeply about the service they provide
• Experience the unique environment of a nationally important transport network
• Make a real impact where every message matters

Ready to Come Aboard?

If you’re ready to influence, inspire, and bring people together through powerful communication, we’d love to hear from you.

This vacancy may close early if we receive a high volume of strong applications, so don’t delay - Apply now and help us tell the story of CalMac, from the inside out.