IT Support Engineer (Field)

The IT Support Engineer will be responsible for the install, service and repair Agilico supplied equipment including hardware and software into our clients offices . Reporting to the IT support Team Leader you will be Duties

• To operate independently or as part of an install team
• To support the installation of Agilico products and services, including networking, printing, scanning, remote monitoring
• General IT fault finding and identifying potential networking or hardware problems
• Assist the Remote Monitoring Team (RMT) to address issues.
• Assist Workshop Manager with I.T related issues.
• Assist Logistics with flexibility of roles when necessary.
Responsibilities
• Maintain a good professional appearance when dealing with internal and external customers.
• Maintain your company vehicle including servicing, tyres and internal cleanliness and external appearance.
  
  Entry level I.T. qualification
• Excellent customer service skills.
• Team player with effective diary planning and time management.
• Effective troubleshooting procedures.
• Organisation and maintenance of tools, stock and equipment.
• Hold a valid UK driving Licence
  
  At Agilico we're on a journey to build a better future for our people and planet. We're proud to be the UK's pioneering Circular-First workplace technology business.
From supporting the United Nations Sustainable Development Goals, implementing a wide range of environmental initiatives, and achieving Net Zero status by 2030, we're dedicated to integrating sustainable practices throughout our operations. We want our actions to cause a ripple effect across our business, our customers, our network and our supply chain. Every action, no matter how small, has the power to create meaningful change. Together, we can amplify our efforts and pave the way for a more sustainable tomorrow.

In return for your hard work, we offer a competitive benefits package, to include:
• Commission Scheme
• 23 days holiday rising to 28, plus bank holidays
• CSR volunteer day per holiday year
• Stakeholder Pension Scheme
• Referral bonuses
• Healthcare Cash-plan
• Death in Service Cover
• Voucher and discount hub
• Cycle to work scheme
• Comprehensive EAP scheme
• Flexible working arrangements