IT Support Officer

West of Scotland Housing Assosation

IT Support Officer


West of Scotland Housing Assosation, Bridgeton, Glasgow City

  • Full time
  • Permanent
  • Remote working

Posted 2 weeks ago, 24 May | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: b967fb16728d49e3a7b5bdb5c5ca4130

Full Job Description

We are looking for a new IT Support Officer who shares our values and will use them to guide the way they work on a daily basis. You will be accountable to our Senior IT Support Officer.

You will play a key role in the provision of internal IT support services and assisting with the ongoing maintenance and development of our core systems

  • Be proficient in the use of Microsoft Office 365 Applications including managing users within Microsoft Active Directory and 365 Admin Portal

  • Be able to explaining IT information in non-technical terms to users and confident in speaking and presenting to varied group audiences

  • Have experience of providing front line IT support in a busy office environment

  • Have experience of supporting end users in a Microsoft environment

  • Be able to prioritise workloads, time, and resources to agreed deadlines with minimal supervision, Disability Confident

  • About Disability Confident
    A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

    West of Scotland Housing Association (WSHA) puts customers at the heart of everything we do by listening to their views and caring about what matters to them. Our values (respect, inclusive, integrity, improvement and support) shape how we act, our decisions and the services we provide.

    Our staff are at the heart of our business and we support them to be their best which is demonstrated with 84% of staff saying WSHA is a good place to work. We provide a friendly, inclusive environment and with the flexibility of a hybrid model of working (mix of home and office). Staff also benefit with a generous holiday allowance of 40 days. We know that to deliver outstanding customer service, we must ensure our staff are happy, healthy and motivated and we put a strong focus on staff wellbeing which is reflected with our gold accreditation for Healthy Working Lives. All staff also have free access to a comprehensive Employee Support Service.