Logistics Co-ordinator

As a Logistics Co-ordinator, you are responsible for looking after our customers rental needs on a day-to-day basis. You will be working in a fast-paced environment where customer requirements are constantly changing, providing a high level of customer service. You will support the customer from their initial enquiry to end of rental off hire, ensuring any customer queries are dealt with. A Logistics Co-ordinator plays a key role in the delivery of both fleet and revenue goals. As a Logistics Co-ordinator, it is vital that you follow and comply with all relevant legislations. Responsibilities:

• Receiving and dealing with both calls and emails from customers requiring assistance
• Scheduling delivery and collections
• Route Planning
• Arranging vehicle change overs and vehicle rotation for customers
• Identifying vehicles requiring service and MOT, booking them in and communicating this with our customers
• Dealing with the processing of new rentals, and off-hires
• Processing hire invoices for customers
• Managing and processing jobs for vehicles off the road
• Managing and processing breakdowns for customers
• Any other relevant tasks supporting the wider business, Great customer experiences begin with team members who feel valued and respected. That's why we are committed to looking after our people as much as our customers.
We offer:
• 33 days holiday inclusive of bank holidays
• Employee Assistance Programme (EAP) provided by Health Assured - 24/7 support for your mental health and wellbeing.
• Employee discounts on car rental across Avis Budget Group.
  
  Computer Literate
• Excellent communicator with customer service experience
• Friendly, positive 'Can-Do' attitude, with a 'yes' approach to our customers
• Full Driving License
• Looking to take an active role in the development and growth of our business