Logistics Office Manager

Murray Recruitment are recruiting a Logistics Office Manager for our client based in Cumbernauld.

Role Overview:

This key position is responsible for managing the logistics office team at the Cumbernauld depot. The successful candidate will ensure efficient coordination of logistics administration, maintain high standards of customer service, and support the depot’s operational effectiveness. This role also acts as the QHSE focal point for the site, helping to uphold safety and compliance standards.

Key Responsibilities:

• Lead and supervise the logistics office team, ensuring tasks are allocated and completed effectively.
• Oversee daily logistics documentation including trailer manifests, delivery paperwork, and proof of deliveries.
• Respond to customer enquiries professionally and resolve any escalated service issues.
• Liaise with transport providers, warehouse staff, and suppliers to support logistics operations.
• Maintain accurate records and ensure data is updated in internal systems.
• Conduct performance reviews, foster a culture of accountability, and drive service improvements.
• Act as the QHSE point of contact: complete inspections, monitor metrics, and maintain documentation.
• Support internal and external audits by ensuring accurate records and compliance.
• Identify and implement process improvements to enhance operational efficiency.

Skills & Experience:

• Previous experience in logistics or supply chain office management (3–5 years).
• Proven leadership experience with strong communication and conflict resolution skills.
• Solid understanding of distribution planning, transport documentation, and work flow management.
• High proficiency in transport management systems, ERP tools, and Microsoft Office.
• Strong problem-solving skills and a proactive approach.
• High attention to detail with a commitment to process accuracy and continuous improvement.
• Knowledge of QHSE practices and compliance requirements.

Offering:

• Temp to perm opportunity.
• Salary: £38,000 – £40,000 depending on experience.
• Monday to Friday working between 7:00am and 7:00pm (exact hours flexible).
• On-call rota: 1 week in every 4.
• Based at the Cumbernauld depot.
• Company Pension Scheme
• Holiday entitlement in line with company policy