Manager, Legal Engineering

As a Manager, you will work across the core disciplines of legal engineering, legal operations, solutions architecture, technology implementation, and client relationship management. These responsibilities require a solid understanding of how legal teams operate and a practical focus on effective technology adoption. You will manage the client relationship and take responsibility for their journey from initial pilot through to full-firm adoption. Maintaining continuity across this process is important: familiarity with a client's working practices, culture, and adoption patterns built during a pilot informs a smoother rollout. Your role is to preserve that institutional knowledge while helping to identify sell-on opportunities. What you will be working on:

• Managing end-to-end delivery of legal engineering engagements across law firms and in-house legal departments taking full ownership of the client relationship
• Acting as a thought partner to leaders on their AI adoption journey, building trusted relationships, identifying high-value opportunities to scale technology use, addressing pain point, and helping clients navigate one of the biggest shifts in how their legal business operates
• Designing and leading tailored training and enablement programmes that make AI tools feel relevant and credible to lawyers, understanding that some will be enthusiastic early adopters and others will need different approaches
• Being the voice of the client inside the Legal Engineering practice, surfacing what you are learning from engagements so that it directly and consistently informs how the practice develops its propositions, methodology and service design
• Helping clients evaluate the ROI and commercial impact of AI adoption across their workflows and practice areas building a compelling, evidence-based case for sustained investment in language that senior legal stakeholders find credible
• Building and scaling reusable best practice frameworks and playbooks from each engagement, and actively contributing to business development
What your day-to-day will look like:
• Supporting the strategic scoping of engagements, owning multiple workstreams and deliverables, and applying knowledge of the client's legal context and organisational dynamics to shape AI-enabled recommendations
• Overseeing the design and implementation of AI-enabled solutions, including workflow builds, GenAI platform configuration and agentic solutions
• Owning and leading client meetings and workshops, communicating clearly and concisely, managing client interactions, and proactively escalating risks
• Designing and delivering tailored enablement across firm-wide awareness sessions through to practice-specific training and one-to-one coaching with early champions adapting your approach to the priorities of each organisation
• Contributing to scope documents and statements of work, managing engagement budgets, and taking accountability for steering work in alignment with objectives
• Managing Consultant and Analyst grades, reviewing deliverables, providing timely feedback, and using PowerPoint, Excel, PairD and Legora as delivery tools
• Leading bid workstreams, drafting tender responses, contributing to account management and new offer development, and proactively identifying new opportunities from client engagements
  
  Demonstrable experience in legal engineering, legal technology or management consulting, with a strong track record of delivery across complex, multi-workstream projects
• You come from the world of law, from a top-tier firm, an in-house legal team, or a career spent closely alongside legal professionals and know how legal teams think, work and sometimes struggle
• Tech-curious and product-savvy in a meaningful sense: you lead technical conversations with clients about GenAI, workflow automation and agentic AI with confidence and know how to make complex technology feel accessible
• Translating between law and technology is second nature to you, you make technical concepts clear to lawyers and reality of legal work clear to engineers
• You understand how to evaluate and improve existing legal processes through new and emerging technologies, and you can build a credible, evidence-based business case for doing so at senior client level
• Proven experience managing and developing people; strong engagement management skills; excellent written and verbal communication skills; and proficiency in PowerPoint, Excel, PairD and Legora. Relevant certifications such as Prince2, PMI/APM, Prosci or Lean Six Sigma are an advantage
  
  Connect to your Industry
Today's world requires a new approach to the delivery of legal services. As legal departments and law firms face increasing complexity, volume and regulatory demands, there is a growing need for technology-driven solutions that can transform how legal work is performed. Legal engineering, the discipline of designing, building and deploying AI-enabled technology solutions tailored to legal processes is at the forefront of this transformation. Unlike previous waves of legal technology, which slotted into existing processes or sat with specialist support teams, Generative AI has the potential to reshape every lawyer's workflow. That demands a more holistic shift in ways of working to bridge the worlds of law, technology and change management. Deloitte's Legal Engineering team works with legal departments and law firms to transform legal service delivery. Deloitte Legal in the UK is also part of the global Deloitte Legal network, which has over 2,500 lawyers in more than 85 jurisdictions. This makes Deloitte Legal one of the largest legal businesses in the world with a global footprint that exceeds that of any traditional global law firm. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most., By connecting legal expertise and technological innovation, we're creating a new future for law. We blend great advisory capabilities with the technology, process and change management skills to move from advice to implementation and managing legal operations. We are delivering to legal buyers the Deloitte promise of practical solutions to real business problems. Join us and experience the future of law, today. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "At Deloitte I am encouraged to work from home whenever it's convenient. My hours are flexible - if I want to start earlier or later I can, provided I work my weekly hours overall. There are loads of non-work-related initiatives going on that you can become involved in." - Becky, Deloitte Legal "Our ability to seamlessly integrate legal services into broader solutions offered by Deloitte is a differentiator as compared to traditional law firms. Deloitte also has some impressive proprietary technology which we can use to streamline/improve the delivery of legal services. We are ahead of the competition in this regard, including the other Big Four." - Benjamin, Deloitte Legal Our hybrid working policy You'll be based in one of our UK offices with hybrid working., For this role we can offer coaching and support designed for returners to refresh your knowledge and skills, and help your transition back into the workplace after a career break of two years or more. If this is relevant for you, just let your recruiter know when you make your application. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for. Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead.