Market Supply Executive

We are currently hiring a Market Supply Executive, on maternity cover basis, to be responsible for accurately keying and maintaining customer orders in our systems, supporting the smooth execution of the fulfilment and dispatch process. The role performs essential administrative tasks including order entry, data accuracy checks, documentation preparation, carrier bookings and support for routine customer and market queries. This is a core administrative role providing the foundation of the order-to-dispatch workflow. What you will do Order Entry & Data Accuracy

• Accurately maintain customer orders.
• Arrange and manage shipment bookings with assigned freight carriers.
• Check orders for correct product codes, quantities, delivery details, pricing, and customer requirements.
• Amend orders as instructed by Market Supply Lead or Market Companies and highlight system errors, discrepancies or missing information early for correction.
Documentation
• Prepare routine fulfilment documents and ensure shipment and order documentation is complete, accurate and filed correctly.
• Upload and maintain documentation in relevant systems or shared folders.
• Follow documentation standards aligned to HMRC/excise and bonded warehouse requirements.
• Collate registration documentation for new products and or annual verification.
Workflow Progression & Coordination
• Ensure orders progress through the system by completing required checks and updates.
• Liaise with:
+ Market Supply Leads for clarifications or required changes + Despatch Planning for confirmation of uplift dates + Warehousing for pick readiness updates + Logistics for dispatch confirmation + Production Planning to monitor and track versus request date.
• Keep systems updated with key order milestones (e.g., confirmed dispatch date, documentation readiness).
Customer & Market Support (within defined limits)
• Respond to customer or market queries.
• Escalate all non-routine or complex queries to the Market Supply Lead.
• Support preparation of standard outbound communications during delays or planned service changes.
Compliance & Controls
• Follow all SOPs and internal controls related to order processing, documentation, HMRC/excise and bonded warehouse rules.
• Ensure accurate record-keeping to support audit requirements and maintain strong discipline in data accuracy, document version control and filing.
• Process and publish daily data reports to support order acceptance and compliance checks.
Continuous Improvement & Team Support
• Suggest simple improvements to administrative processes or order entry accuracy.
• Participate in testing of small system or process changes.
• Support upkeep of team SOPs, process guides and shared tools.
• Provide general administrative support to the Customer Ops team when needed.
  
  Experience in an administrative, customer service or data-processing role within a structured environment.
• High attention to detail and accuracy when handling data, documentation and system inputs.
• Confident user of computer systems with good MS Office capability.
• Strong organisational skills with the ability to manage assigned workflows and meet agreed deadlines.
• Clear and professional communication skills, with the ability to follow defined processes and instructions.
  
  Pernod Ricard is a worldwide leader in the spirits and champagne industry, blending traditional craftsmanship, state-of-the-art brand development, and global distribution technologies. Our prestigious portfolio of premium to luxury brands includes Absolut vodka, Ricard pastis, Ballantine's, Chivas Regal, Royal Salute, and The Glenlivet Scotch whiskies, Jameson Irish whiskey, Martell cognac, Havana Club rum, Beefeater gin, Malibu liqueur, and Mumm and Perrier-Jouët champagnes. Our mission is to ensure the long-term growth of our brands with full respect for people and the environment, while empowering our employees around the world to be ambassadors of our purposeful, inclusive, and responsible culture of authentic conviviality
Chivas Brothers is the Pernod Ricard business dedicated entirely to Scotch whisky. Our award-winning portfolio features some of the world's most revered single malt and blended Scotch whisky brands, including Chivas, Ballantine's, Royal Salute, The Glenlivet and Aberlour, which are exported from Scotland to over 100 countries worldwide. As the world's No.2 Scotch whisky producer with a 1,600-strong team across 26 sites, we are committed to upholding the heritage and pursuing the progress of Scotch and ensuring its sustainable future, as well as opening it up to new audiences across the globe.

You will be part of a connected, international community shaped by iconic brands, a performance mindset, and a proud legacy, where collaboration, fun and ambition coexist. Craft your path We empower you to own your career, innovate boldly and grow alongside our business, surrounded by leaders who value curiosity, energy, and impact. Cultivate the future You'll help shape a business with a soul - one that cherishes the land, respects communities, and brings good times from a good place, responsibly and sustainably. People are at the heart of everything we do at Pernod Ricard and are the foundation of our collective spirit as 'Créateurs de Convivialité'. We promote inclusion throughout our business and supply chain. In our teams, we proactively foster a diverse work force and an inclusive culture, an environment where we can truly be ourselves. We will assess your application for this role based on your skills, experiences, and achievements, not your gender, age, ethnic or educational background or any other such factors. Our recruiting team are more than happy to provide reasonable adjustments during our application and interview process, in order for you to participate fully in our recruitment experience. Our mix of benefits
• Competitive salary, along with performance related bonus
• Defined Contribution Pension
• Private medical insurance, including income protection.
• Comprehensive Employee Assistance Programme
• Generous annual holiday entitlement (increasing with length of service) plus public holidays.
• Pernod Ricard share incentive plan and share ownership plan.
• Life Assurance
• An allowance each year to spend on our brands.
• Our reward & recognition scheme
• Employee discounts from a range of high street retailers