Match Day Assistant (Ticketing and Customer Engagement)

Do you thrive in fast-paced environments? Love the buzz of live sport, music, and major events? Do you want a role where no two days are the same? If so, step into the action as a Match Day Assistant with our Ticketing and Customer Support teams, and help us deliver unforgettable experiences at our stadium's biggest events - from thrilling rugby clashes to sold-out concerts and everything in between!
This is a zero-hours, flexible position, perfect for those looking to earn extra money, gain event experience, or be part of something energetic and fun.
What you will be doing:
Helping guests with mobile ticketing and app queries, and resolving any ticket issues
Accessibility and re-seating support to support customers needs
Answering customer enquiries and providing helpful information
Guiding guests around the stadium

A friendly, proactive, and people-first attitude
Confidence working in busy, high-energy environments
Strong communication and problem-solving skills
A passion for making everyone feel welcome and supported