Modern Apprentice in Business and Administration

Job purpose: At C~urb, part of Link, people are at the heart of everything we do. Our people have made our award-winning social enterprise the success it is today and as it continues to grow, we want them to be the best they can be and to reach their potential.

C~urb has an exciting opportunity for a Modern Apprentice in Business and Administration to join our Property Maintenance team. The role will be busy and varied to give you the opportunity to develop your core business administration skills and garner a robust knowledge and understanding of Property Maintenance. The post holder will provide a wide range of administrative and audit support to C~urb Property Maintenance, including document production, meeting preparation, data reviews and logging.

You will be working primarily with C~urb’s ISO team, that maintain our ISO accreditation for Health & Safety, Quality Management Systems and Environmental; you will also get the chance to work with a wide range of internal teams, allowing you to build a well-rounded skill set.

C~urb will be partnering with Forth Valley College as the training provider for this Modern Apprenticeship, and throughout your apprenticeship, you will work closely with mentorship from the Repairs Supervisors and ISO Systems Officer/Auditor.

What will I learn? You will learn a broad variety of skills across administration support, auditing, and further, including but not limited to the below:

• Working with our various internal teams including reactive repairs, gas, planners,

planned maintenance, voids, compliance, finance and ISO, following our internal

processes

• General administration and housekeeping duties to ensure the smooth running of the

office

• Providing support to the ISO Systems Officer/Auditor and attend audit meetings,

including note taking and following up actions.

• Producing documents required pre and post audit and ensuring these are saved in

the appropriate format

• Reviewing and analyse data for reporting
• Working to comply with our ISO 9001 Quality Management System & 45001 Health and Safety

accreditation

What qualifications or qualities are required? As a Modern Apprentice in Business and Administration, you will be committed to the ethos of the C~urb. You will have knowledge of Microsoft Office and will have strong time management and personal organisation skills. The successful candidate will be able to answer any queries in person or over the telephone politely and accurately. An understanding of limitations and when to signpost to a colleague is essential for this role.

The Modern Apprentice will have excellent attention to detail and must be willing to listen to and follow instructions, and to work as part of a team. You will have good communication skills and must be eager to learn new tasks and skills.

In return you will be offered the opportunity to enhance your skills and knowledge through employee training and development. You can expect to work in a supportive, trusting and transparent working environment, with the autonomy to offer creative and innovative solutions whilst maintaining Link’ s values; Responsibility, Empathy, Social Impact, Participate, Equity, Challenge and Transparency.

For further information on the main position accountabilities and a comprehensive list of the essential and desirable criteria required for this post, please refer to the Job Specification in the Job Information Pack on our website.