Nights Team Member (Part-Time)

As a Nights Team Member, your main duties and responsibilities will be taking care of our guests throughout the night, responding to any queries or requests and making sure any late arrivals are met with a warm welcome. You will also be responsible to do ad-hoc tasks throughout the night such as cleaning or preparing reports to ensure the safety of our guests and employees, in addition to running the night audit. This role is varied and you may be completing different tasks depending on the need of the Hotel!

• Availability to work 20 hours per week (weekend availability is essential for this role), you will also be required to cover holidays where needed across a variety of days so being flexible is a great plus. Your hours will be between 10pm and 8am.


• Experience working as a Nights Receptionist/Auditor, Concierge or Guest Services Agent at a Hotel is highly beneficial


• An un-stuffy, thoughtful approach to service. You will be someone who enjoys to showcase your personality and your ability to be a host to our guests, providing them with a laid-back stay


• An interest in our environment and sustainability - we are characterised by innovation and finding ways to become more sustainable


• Overall, ready to work in our voco team and provide our guests with a warm Glasgow welcome!


Being a host at voco, we offer you the following benefits…


• Financial security - £13.00 per hour (£27,040.00 per annum), guaranteed hours, paid overtime, a free meal on shift, paid holidays, subsidised unsocial hour travel support and enhanced sick pay! Plus Tronc paid monthly if in eligible role.


• Growth and development - extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice.


• Colleague perks - worldwide discounted room rates and discounted F&B whilst on employee rate (IHG has over 6,000 hotels and growing), plus generous friends and family rate. Discounts through our portal on your supermarket shop, experiences and loads of retailers on our perks portal.


• Wellbeing - generous maternity/paternity pay and subsidised childcare support, employee assistance programme available 24/7 and access to mental health first-aiders


• Hotel specific benefits - generous discounts in our Champagne Bar (must be booked inline with process) plus a variety of different gifts on milestone occasions to celebrate with you!