Office Manager

The Office Manager will be responsible for leading and coaching the office team, to ensure Company and customer expectations are met. The role plays a key role in the success of the business, by taking accountability and ensuring the delivery of:

• People Leadership - Recruiting, inducting, Coaching, and developing the yard team to succeed and grow.
• Drive Operational Service - Ensure the day-to-day operation yard operates in line with service level agreements with the support of the Office Supervisor.
• Drive Continuous Improvement - challenge the norm, fostering a culture of looking forward way to improve the operation.
• Cross functional working - Actively builds relationships across the Operation Centre and wider business in a way which ensure support is available and performance isn't hindered or negatively impacted.
  
  Demonstrable people management and leadership experience
• Customer service focused (both internal and external customers)
• Positive, can-do attitude - motivating and engaging your teammates to succeed
• Must be able to multi-task within a fast-paced environment and do well under pressure
• Excellent verbal and written communication skills
• Must be computer literate
• Proactive - can use initiative and work on your own
• Can develop a team and introduce new working practices
  
  Time For You: Relax with 23 days of holiday plus bank holidays, and an extra day for a personal special occasion.
• Give Back: Receive a paid day to volunteer for a charity of your choice.
• Health & Wellness: Healthcare Cash Plan.
• Your Future: Join our contributory workplace pension scheme for financial security.
• Investment: Purchase shares in our global company at a discounted rate.
• Fitness & Health: Save money while commuting with our Cycle to Work Scheme and access fitness videos and gym discounts.
• Life Assurance: Enjoy peace of mind with our life insurance coverage.
• Exclusive Discounts: Access our deals hub for savings on everyday purchases and family activities.