On-Site IT Support Engineer

Join a dynamic team as a Level 1/2 IT Support Engineer! Provide critical hardware/software support, manage IT infrastructure, and ensure seamless operations for employees in the Aberdeen office.

Key Responsibilities

- End-User Support: Troubleshoot Windows/macOS/mobile devices, IMAC tasks, AV systems & executive (VIP) support.

- Device Lifecycle: Image/deploy devices (Win 10/MacOS), manage hardware refresh, disposal & warranty repairs.

- Asset Operations: Lead inventory management, spare parts tracking, depot services & weekly reporting.

- Cross-Functional Collaboration: Onboard new hires, coordinate vendors & ensure SLA compliance.

3-5 years IT experience

Windows/macOS deployment expertise

Networking basics (TCP/IP, Ethernet)

A+/MCP certifications (preferred)

Soft Skills:

B2 English

Exceptional customer service

Team collaboration skills

Adaptability in fast-paced environments

Logistics:

Own car + valid license

UK Resident resident

50 lbs lifting ability (to be able to move equipment)

Flexible schedule readiness