Operations Manager

Operations Manager, Malmaison

CAPTION:

• Company: Malmaison Hotel Du Vin Holdings Limited
• Salary: Not specified
• Hours: Full-time
• Location: Glasgow, G2 4LL
• Job type: Permanent
• Posting date: 12 Oct 2026
• Closing date: 11 Nov 2026

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Summary

OPERATIONS MANAGER - MALMAISON, COMPETITIVE SALARY

Rate of Pay / Hours

Type of Contract

Location

Malmaison is looking for a leader in the making. Someone who will understand that running a successful business isn't just about exceeding the brand standards, or having a super P&L. We want someone who will look after the team and by developing them, will deliver the expectation of celebrity service.

You will be 12 months (or less) from running your own hotel and keen to join a brand that will give you the opportunity to shine.

In this Operations Manager role, your eye for detail will help you excel, you will love leading and motivating your team, and you will be driving the brand strategy in all elements of the business, setting Malmaison apart from the competition as a preferred employer and destination to stay, eat, and drink.

You will know the market and understand how to maximise F&B revenue within the business by looking at the bigger picture. Managing the detail through your department managers and team will be second nature, and leading from the front to set the example is something you are no stranger to.

Ideally, you will have had previous experience in managing large teams and you will have a sound knowledge of food and drink in a similar sized property; however, this isn't a deal breaker.

A sound understanding of Health and Safety will be beneficial, as will having rolled out E-Learning to previous teams.

In addition to competitive rates of pay we offer:

• Heavily discounted Staff Room Rates at Malmaison & Hotel du Vin with rooms available from £65 per night.
• Discounted Friends and Family Room Rate with 50% off best available rate.
• 35% off your bill when you dine in our Brasseries and Bistros
• Fully funded Apprenticeship programmes that support you in developing your career
• High Street Discounts on a range of high street shops, experiences, holidays, and much more
• Cycle to work scheme - save up to 40% on a wide range of bikes
• Healthcare Cash Plans - dental, optical, medical, and more available from £5 per month
• Referral scheme that pays up to £1,500, just for getting your friends jobs! (
  • Terms & Conditions apply)
• A quality uniform where required
• Wellness & National Campaign Days Calendar promoting activities like - Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week, and more
• Work with Stream giving instant access to your pay as it's earned. Stream lets you track your wages in real time, stream up to 50% of the money you've already earned, learn tips to manage your money better, and save directly from your salary.
• Complimentary stays on your 1st, 3rd, and 5th anniversaries with Dinner, Bed & Breakfast
• Support for The Brain Charity, helping people with neurological conditions lead longer, healthier, happier lives.
• Employee Assistance Programme - free, confidential advice available 24/7 to you and your family

Plus on completing your probationary period you will be provided with:

• Private Medical Healthcare
• Bonus Plan based on clear and transparent KPIs
• Critical Illness cover
• Life Assurance

Our Sustainability Goals:

• 100% of our electricity is generated using renewable energy, mostly from Wind Farms around the UK
• Recycling a minimum of 70% of our hotel waste, championed by our Sustainability Council who work on project year-round
• Moving to chemical-free cleaning systems in bedrooms and public areas, with enzyme-based eco-friendly systems for kitchens
• Volunteer two days per year for sustainable charities on full pay instead of workdays

Interested?? Click Apply Now

Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation, or age.

Apply for this job

#s1-Gen

Ideally you will have had previous experience in managing large teams and you will have a sound knowledge of food and drink in a similar sized property however this isn't a deal breaker.

Malmaison is looking for a leader in the making. Someone who will understand that running a successful business isn't just about exceeding the brand standards, or having a super P&L. We want someone who will look after the team and by developing them, will deliver the expectation of celebrity service You will be 12 months (or less) from running your own hotel and keen to join a brand that will give you the opportunity to shine. In this Operations Manager role your eye for detail will help you excel, you will love leading and motivating your team and you will be driving the brand strategy in all elements of the business setting Malmaison apart from the competition as a preferred employer and destination to stay, eat and drink. You will know the market and understand how to maximise F&B revenue within the business by looking at the bigger picture. Managing the detail through your department managers and team will be second nature and leading from the front to set the example is something you are no stranger to.

In addition to competitive rates of pay we offer:

Heavily discounted

Staff Room Rates at Malmaison & Hotel du Vin with rooms available from £65 per night.

Discounted

Friends and Family Room Rate with 50% off best available rate.

35% off your bill when you dine in our Brasseries and Bistros

Fully funded Apprenticeship programmes that support you in developing your career

High Street Discounts on a range of high street shops, experiences, holidays and much much more

Cycle to work scheme - save up to 40% on a wide range of bikes

Healthcare Cash Plans - dental, optical, medical and more available from £5 per month

Referral scheme that pay up to £1,500, just for getting your friends jobs! (Terms & Conditions apply)

A quality uniform where required

We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like - Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more

We work with

Stream giving instant access to your pay as it's earned. Stream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you're already earned, learn easy tips to manage your money better and save direct from your salary

We also offer

complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast

We are a proud sponsor of

The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.

Employee Assistance Programme - free, confidential advice available 24/7 to you and your family

Plus on completing your probationary period you will be provided with:

Private Medical Healthcare

Bonus Plan based on clear and transparent KPI's

Critical Illness cover

Life Assurance

Our Sustainability Goals:

100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK

We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone I the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on project year round

We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.

Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace