Part-time Reservations Coordinator

We are looking for an enthusiastic reservations coordinator to join the back of house team on a part time basis over 2-3 days from 7, between 15 - 20 hours weekly. Extra hours available July - August.,

• Correspond with guests in a friendly, courteous and professional manner, ensuring that the highest level of customer care and service are maintained at all times.


• Deal efficiently and accurately with all enquiries, reservation requests, confirmation of bookings and special requests by email and over the phone.


• Deal effectively with complaints and comments, take the correct action and remain courteous at all times.


• Sell Gift Vouchers over the telephone.


• Be knowledgeable of The Dome's facilities, menus, timings etc.


• Assist the Office Manager & Duty Managers with any other reasonable duties as requested.
  
  Committed to delivering a high level of customer service.


• Excellent interpersonal and communication skills.


• Great attention to detail.


• Ability to work on your own and as part of a team.


• Experience in the use of Sevenrooms Reservations System would be advantageous but not essential as full training will be given.


• Knowledge of the local area.
  
  2.8 out of 5

The Dome in Edinburgh EH2
£11.44 an hour - Part-time,
• £11.44 + Tips (extra £2.50-£3.50 per hour).


• Up to 28 days holiday each year pro-rata, including bank holidays.


• Free or subsidised meal whilst on duty.


• Development opportunities.