Patient Advisor

Optical Express

Patient Advisor


Optical Express, Blythswood New Town, Glasgow City

  • Full time
  • Permanent
  • Onsite working

Posted 3 weeks ago, 23 May | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 5c490d7b19664a5e8d8a9550effc4b59

Full Job Description

Your day to day responsibilities may vary however a typical day will involve the following duties:

  • Building a strong relationship with our patients

  • Performing diagnostic eye scans (full training will be provided)

  • Confidently relaying patient information to the optometrist to ensure a smooth patient journey

  • Maintaining patient records with accurate and up to date information

  • Arranging affordable finance options to suit each individual patient

  • Schedule patients' consultations and surgeries with our optometrists and surgeons

    Be driven and passionate with a willingness to succeed

  • Have excellent written and verbal communication skills

  • Be able to demonstrate strong negotiation skills

  • Be self-motivated to work with and without supervision

  • Possess strong organisational skills

  • Be commercially aware whilst providing world-class customer service

    Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.

  • The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity.

    The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet.

    A career at Optical Express is fulfilling, fun and rewarding. As an employee, you can benefit from the following:
  • An industry leading salary plus excellent bonus potential

  • State of the art, modern working environments

  • 29 days annual leave

  • Free Laser Eye Surgery and Intraocular Lens Surgery

  • Free eye tests

  • Discounted prescription eye wear and sunglasses

  • Generous Optical Express friends and family discount scheme

  • Ongoing training and development opportunities

  • Pension scheme

  • Perkbox subscription