Payments Operations Analyst

In office 4 days/week

• Do you have experience working with reconciliations or payment schemes?
• Do you want to work in a fast-paced environment supporting critical financial operations?
• Do you want to contribute to new product initiatives while developing your expertise in embedded payments?
If so, we'd love to hear from you! Who We Are Our vision is a world where all businesses are powered by embedded payments. Modulr enables businesses, from SMEs to Enterprise, initially across the UK and Europe, to efficiently pay-in, collect and disburse funds instantly via a range of payment schemes, accounts, and card products. Find out more about us on our website and careers site. What You'll Do
• Prepare and complete daily client money and bank reconciliations within established deadlines, following the company's reconciliation policy.
• Identify, investigate, and resolve non-reconciled items, escalating and driving root cause analysis to prevent recurrence.
• Monitor real-time payment and transaction flows, identifying trends or potential reconciliation issues.
• Support the accurate processing of client money transactions across schemes including Faster Payments, BACS, CHAPS, SEPA, Direct Debits, card transactions, and FX.
• Collaborate with internal teams and external providers to resolve reconciliation and payment queries in line with regulatory and scheme requirements.
• Act as a subject matter expert, supporting new product initiatives, reporting, incident management, and continuous improvement activities.
  
  A proactive approach to leveraging emerging technologies, including AI, to enhance operational efficiency and decisionmaking.
• Previous experience in reconciliations, payments, or treasury within an operational team.
• Solid understanding of at least one UK or international payment scheme.
• Strong multi-tasking, prioritisation, and time management skills; adaptable and resilient.
• Excellent Excel skills and awareness of Snowflake / SQL queries or similar.
Nice to Haves
• Experience working with Electronic Money Institution (EMI) regulations.
• Familiarity with root cause analysis techniques.
• Exposure to card payments or FX processes.
  
  Share Options - We offer a Company Share Option Plan (CSOP), giving you the opportunity to benefit from any increase in share value in the event of a sale, merger, or flotation.
• Bonus - Our annual discretionary bonus, paid in May for the previous year, is based on both company and individual performance.
• Flexible benefits - £1000 to spend on benefits to suit you, including private medical insurance, gym membership, dental etc.
• Wellbeing app - Confidential, on-demand access to therapy, coaching, counselling, management training or mindfulness sessions with accredited professionals.
• Holidays - 33 days annual leave (including bank holidays) plus your birthday off. UK Christmas Day, Boxing Day, and New Year's Day are fixed holidays; the remaining days are flexible.
• Learning opportunities - Our two-day onboarding program, ModStart, equips you for success, with ongoing development support throughout your career.
• Company-Wide Events - Participate in collaborative and engaging events with colleagues across the business.