Practice Manager

About Us

Croyard Medical Practice is a well-established, two-site GP practice serving the

communities of Beauly and Muir of Ord. The Practice list size is approximately 6,300. We

operate from modern facilities with a stable, experienced team who are proud of the care

we deliver. Our ethos is built on quality, safety, and keeping local people at the heart of

everything we do. We are a training practice dedicated to supporting the development of

future doctors. We regularly host placements for both undergraduate and postgraduate

learners.

The Role

We are seeking an experienced and motivated Practice Manager to provide leadership

and strategic direction across both sites. Working closely with the GP Partners, you will

play a key role in ensuring the practice operates efficiently, sustainably, and safely, while

continuing to nurture the strong team culture we have built.

This is a varied and rewarding role with responsibility for financial oversight, human

resources, governance, premises management, and stakeholder engagement. You will be

well supported in the role, with payroll managed externally by our accountants and access

to specialist HR and employment law advice. This support allows you to focus on driving

improvements across both administrative and clinical workstreams.

As a forward-thinking, modern healthcare provider, we are keen to innovate, continually

develop our services, and support new ways of working that benefit our patients, staff, and

wider practice team.

Responsibilities

Financial Management: Oversee the Practice's finances, including budgeting,

forecasting, income monitoring, and invoicing, liaising with our external accountants who

manage payroll and statutory compliance.

Human Resources: Lead on recruitment, staff development, appraisals, and performance

management, ensuring compliance with employment legislation.

Quality & Risk Management: Work alongside our in-house clinical governance team to

promote continuous improvement, manage administrative risk, oversee complaints

handling, and support reporting requirements.

Strategy & Governance: Contribute to partnership meetings, support strategic planning,

lead projects, and maintain policies and systems with a strong supporting team.

Information & Communication: Manage Practice IT systems, ensure data protection

compliance, and maintain relationships with NHS Highland, the Local Medicine’s

Committee, and other key organisations.

Premises & Equipment: Coordinate maintenance, repairs, and lease matters across both

sites, liaising with the Health Board and relevant providers.

What We Are Looking For

We welcome applications from candidates with strong management experience, ideally

gained within a healthcare setting with excellent organisational skills, IT literacy, financial

awareness, and the confidence to lead and support a team.

You will share our commitment to delivering safe, high-quality care rooted in strong

community values.

While NHS experience would be advantageous, it is not essential. We also welcome

applications from motivated individuals from outside the NHS who can demonstrate the

relevant skills, experience, and potential to grow and succeed in this role.

Why Join Us?

• Two modern, well-equipped sites in the beautiful Scottish Highlands

• Easily commutable from Inverness and surrounding area.

• A loyal, supportive, and experienced team

• A practice that genuinely values quality, safety, and people