Practice Manager- Knightswood Medical Practice

Knightswood Medical Practice is a long‑established, friendly GP surgery serving a population of approximately 5,900 patients in the heart of the community.

Our clinical team includes four GP partners, a Practice Pharmacist, Practice Physiotherapist, and a Community Links Worker, supported by a dedicated administrative team.

We pride ourselves on providing high‑quality, person‑centred care and maintaining a warm, professional environment for patients and staff alike.

We are now seeking a highly capable, motivated, and forward‑thinking Practice Manager to lead the operational, strategic, and administrative functions of the practice.

This role is 34hrs per week and the shift patterns/days can be negotiated by the applicant if successful.

About the Role:

As Practice Manager, you will oversee the day‑to‑day running of the practice while driving continuous improvement across systems, processes, and patient experience. You will work closely with the GP partners and multidisciplinary team to ensure the practice operates efficiently, compliantly, and sustainably.

Key responsibilities include:

Leading and supporting the administrative team

Overseeing business planning, operational performance, and service development

Managing practice finances, forecasting, and claims

Handling HR processes including recruitment, appraisals, and rota management

Ensuring effective use of IT systems, data security, and digital tools

Maintaining compliance with NHS policies, health & safety, and confidentiality standards

Working collaboratively with clinical staff and external partners

What We’re Looking For

We’d love to hear from you if you are:

An experienced and confident manager with strong leadership skills

Skilled in HR, finance, IT systems, and operational planning

Highly organised, proactive, and able to work under pressure

A strong communicator with excellent interpersonal skills

Someone with high integrity, discretion, and a patient‑focused approach

Comfortable with early starts (8am required) and flexible working patterns

Experience within a GP practice or NHS environment is desirable, but strong managers from other sectors are also encouraged to apply.