Process Improvement Analyst

Job purpose: Process Improvement Analyst - Graduate Apprenticeship

AMP Procurement Ltd | Glasgow | Full-time, permanent (Graduate Apprenticeship route)

About the role

AMP Procurement is looking for our first Process Improvement Analyst, a newly created role for someone who wants to combine a real job with a funded degree-level qualification.

You'll work directly with our leadership team to map out how the business runs day-to-day, then use AI tools (including Claude) to streamline, automate, and improve those processes, from procurement workflows to internal reporting and communications. This isn't a "shadow and observe" graduate role. You'll be given real problems to solve from week one.

Alongside the job, you'll study part-time toward a funded degree-level qualification (e.g. BSc/BA in Business Technology, Data Science, or a related field) through Skills Development Scotland's Graduate Apprenticeship programme. Fully funded, no student debt, no fees.

What you'll be doing

Mapping existing business processes across procurement, admin, and operations to find where time is being lost

Building and testing AI-assisted workflows (Claude and similar tools) to automate repetitive tasks and reporting

Working with the team to roll out new tools and ways of working, and training colleagues to use them

Tracking the impact of changes: what's actually saving time and money

Bringing a fresh, curious eye to "the way we've always done it"

What we're looking for

Genuine interest in AI tools, automation, or process improvement. A personal project, dissertation, or side hustle using these counts for a lot

Strong problem-solving instincts and comfort with ambiguity. This is a small business, not a corporate grad scheme

Good written and verbal communication. You'll be working across the whole business, not sitting in a back office

Some exposure to data, systems, or business operations (through study, work, or projects) is a plus, but full training will be provided

Right to work in the UK and eligible for a Graduate Apprenticeship in Scotland

No specific degree required. We care more about how you think than what you studied.

What you'll get

A permanent, full-time role with a small business where you'll have real influence from day one

A fully funded degree-level qualification through the Graduate Apprenticeship programme (SDS): earn while you learn, no fees or debt

Direct mentoring from the company's leadership

The chance to shape a role and function that doesn't exist yet at AMP Procurement

How to apply

Send a CV and a short note (no more than half a page) on a process you think could be improved with AI or automation, in your studies, a previous job, or anywhere else, to martin@ampprocurement.co.uk.

We'll also be sharing this role directly with careers services at Strathclyde, Glasgow, Glasgow Caledonian, and UWS.

AMP Procurement Ltd is a Glasgow-based procurement business. This role is delivered as a Graduate Apprenticeship in partnership with Skills Development Scotland.

What will I learn? On the job (practical, business facing):

Process mapping and analysis identifying bottlenecks, waste, and manual work worth automating

Applied AI tool use prompting, workflow design, and integration with tools like Claude for reporting, procurement admin, and comms

Basic data handling and reporting (spreadsheets, dashboards, tracking KPIs before/after a change)

Change management getting colleagues to actually adopt a new tool or process, not just build it

Stakeholder communication translating between "what leadership wants" and "what the team on the ground needs"

Project ownership running a small improvement initiative start to finish

What qualifications or qualities are required? You must be at least school leaving age and have left school already.

Right to work in the UK for the duration of the apprenticeship.

Beyond that, it's genuinely about attitude over credentials: it's not just about grades, it's about showing willingness to learn and passion for the subject. For this specific role, evidence of curiosity about AI tools or process problems (a project, a dissertation, even self-taught tinkering) matters more than the grades.