Property Services Assistant

Your new company
We are recruiting for an experienced Property Services Assistant to join a busy Property Services team within a well-established Housing Association in Glasgow.This is a varied role providing administrative and customer service support across reactive repairs, planned and cyclical maintenance, contractor management and statutory compliance. The successful candidate will act as a key point of contact for tenants, contractors and internal colleagues, helping to ensure repairs and inspections are coordinated efficiently.
Your new role

• Managing repair requests and raising works orders
• Coordinating repairs, inspections and contractor appointments
• Liaising with tenants, contractors and maintenance staff to ensure timely completion of works
• Monitoring progress of reactive, planned and cyclical maintenance programmes
• Supporting statutory compliance activities, including gas, electrical safety, asbestos and legionella programmes
• Maintaining property, compliance and asset management records
• Processing contractor invoices and monitoring repair completion
• Assisting with contractor performance monitoring and service improvement initiatives
• Supporting customer satisfaction surveys, complaints handling and service feedback processes
• Producing reports and performance information relating to repairs and maintenance service

What you'll need to succeed

• Experience working within a property services, repairs, maintenance or social housing environment
• Knowledge of repairs processes and contractor management
• Strong customer service and communication skills
• Excellent organisational skills with the ability to manage competing priorities
• Good IT skills, including Microsoft Office and housing/property management systems
• The ability to build effective relationships with tenants, contractors and colleagues

What you'll get in return

• 3-month temporary contract
• Hybrid working arrangement
• Opportunity to contribute to the delivery of essential housing maintenance and compliance services
• Immediate start

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk