Quality Engineer

Bring your energy to Aggreko as a Quality Engineer based in Dumbarton. You'll manage field warranty performance and lead customer NCR investigations, driving effective root-cause analysis, corrective actions, and continuous improvement across the business. Power without pause. Heating, cooling and oil-free air without end. We keep our customers' worlds on. From world-class events that last a few weeks to mining operations and remote communities who rely on us for decades. What you'll do as a Quality Engineer:

• Manage and analyse field warranty performance, identifying trends, failure modes, and improvement opportunities.
• Lead customer-raised NCR investigations, ensuring timely containment, root-cause analysis, and corrective action implementation.
• Coordinate cross-functional teams to gather evidence, validate issues, and resolve quality concerns effectively.
• Maintain accurate documentation of investigations, corrective actions, and warranty data within the QMS.
• Provide quality inputs to drive continuous improvement in product reliability and customer satisfaction.
• Communicate investigation outcomes and improvement actions to customers and internal stakeholders in a professional and timely manner.
  
  Proven experience in quality engineering within a manufacturing or technical environment, with strong problem-solving and investigation skills.
• Demonstrated capability in leading NCR investigations, performing structured root-cause analysis, and driving effective corrective actions.
• Strong analytical skills with the ability to interpret data, warranty trends, and technical information to support decision-making.
• Excellent communication skills, with confidence in customer-facing discussions and presenting investigation outcomes.
• Solid understanding of ISO 9001 principles, QMS processes, and continuous improvement methodologies (e.g., 8D, DMAIC, Lean, Six Sigma).
• Ability to work collaboratively across Engineering, Production, Service, and Supply Chain teams, influencing actions to resolve quality issues.
  
  A highly competitive salary and comprehensive benefits package, including a generous pension plan, annual bonus opportunities, and Life Assurance.
• Annual leave allowance of 30 days plus 3 public holidays, with the flexibility to buy or sell additional days to suit your lifestyle.
• Ongoing training and personalised development pathways to help you grow your skills and progress in your career.
• Paid volunteering days, giving you the chance to make a positive impact in your local community.
• Access to our Employee Assistance Programme, offering confidential support and resources to promote your wellbeing and a healthy work-life balance.