Quality Expert Reviewer - Polish Speaker

Teleperformance SE, Alness, Highland

Quality Expert Reviewer - Polish Speaker

Salary not available. View on company website.

Teleperformance SE, Alness, Highland

  • Full time
  • Permanent
  • Remote working

Posted 6 days ago, 6 Jul | Get your application in now to be included in the first week's applications.

Closing date: Closing date not specified

Job ref: 29a8fb9d29c54cf1bdb87e1c71338818

Location ref: Alness, Highland

Full Job Description

You will be supporting the quality review of the Client workflows managed by the Clients Global Operations team including but not limited to: 1. a) Content Moderation - content includes the following topics unless otherwise mutually agreed:

  • Organizing or credibly threatening violence
  • Promoting self-harm
  • Organizing theft, vandalism, fraud, poaching, or sale of restricted goods
  • Misrepresentation, impersonation and privacy violations
  • Hate speech, bullying
  • Phishing, spam, and malware
  • Child Exploitation
  • Nudity, pornography
  • Sexual solicitation
  • Others as mutually agreed in an SCN
  • 1. b) ID Review and Authenticity/Access Flows; 2. c) Escalations. The Services shall support the quality review of the following Client workflows managed by Clients Special Ops/Global Risk Ops (GRO) focus on the following areas:
  • HERO (viral/meme content)
  • DOI (Dangerous Organization)
  • "High affinity and cultural context of political/social situation regarding the relevant market/region that will be supported by each 'agent' - which is critical to be aware of the cultural/regional differences for nuanced policy decisions to be applied in accordance with Clients abuse standard policies and training materials.",
  • Healthcare insurance
  • Death in service
  • Annual leave 20days + 10 days bank holiday
  • 4% pension
  • Bonus (non contractual and applicable for certain roles)
  • This is a full-time permanent role. Applicants must hold a valid and sufficiently long permission to work in Ireland to enable them to perform the role on an ongoing basis. Where work permission is due to expire shortly, the Company may require evidence of a pending renewal application to progress an offer. [This role is not eligible for employment permit sponsorship. Applicants must already have, and maintain, a valid permission to work in Ireland for the duration of the role.] Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or teleperformance/talent.icims email addresses. If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.

  • Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others.
  • Open-Mindedness- You are able to be open to different ways of thinking and new ideas.
  • Critical Thinking- You are able to think logically when making decisions.
  • Solution Orientation- Having a forward thinking mindset focused on resolving challenges.
  • Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset.

    Teleperformance certified as Great Place to Work for 5 years in a row! At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence.
  • Due to our success, we have exciting opportunities coming very soon in Dublin - no previous experience necessary! Why not fill in our application and we will be in touch with more information soon!

Direct job link

https://www.s1jobs.com/job/quality-expert-reviewer-polish-speaker-127076469