Receptionist

Crieff Hydro Hotel

Receptionist

Salary Not Specified

Crieff Hydro Hotel, Crieff, Perth and Kinross

  • Part time
  • Permanent
  • Onsite working

Posted 3 weeks ago, 26 Jun | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: b5e1b0a5243842a7b1f46106182cfee4

Full Job Description

You'll be a key member of our great Spa team. Your organisation skills will make everyone else's day run smoothly. As the face of the Spa, you'll understand the importance of first impressions. You'll manage the reservation systems, coordinate all telephone, written and email enquiries and resolve any guest issues. During quite times on the reception desk, you'll take the opportunity to get out into the resort, talk to our customers and promote the spa facilities and products.

Ideally, you'll have worked in a hotel or spa style environment, or have a retail beauty background. As the face of the Spa you'll be impeccably presented. You'll have a great personality, be genuine, approachable and attentive. The ability to sell is a must, and you'll enjoy working to exceed sales targets. You'll be able to demonstrate a passion for high levels of customer service and attention to detail. You'll have good numeracy, literacy and IT skills.,

  • Reception and booking system experience - with a knack for making people smile

  • Good Listener - we don't make assumptions; we listen to what our Guests have to say - the good and the bad

  • Team focus - there are no egos here, just hard-working people who love creating memorable experiences for every guest

  • Ideas and openness - we're up for doing things differently and will try (almost) everything once

  • Fun and easy to talk to - we're looking for personality, not a corporate clone

  • Flexibility - there's no problem you can't fix

    What you'll get from us

  • The chance to work in a friendly, forward thinking company with investment as a priority.

  • Great benefits - including pension, and discounts on leisure membership, food and hotel stays

  • Live in accommodation may be available