Receptionist

Job purpose: We are a GP Practice based in Mintlaw, Aberdeenshire seeking a motivated and enthusiastic individual with an interest in Business and Administration to join our welcoming team. This role offers an excellent opportunity to develop valuable skills and experience in care navigation, administration, IT and communication.

The successful candidate will be expected to deliver a high standard of reception and administration support to patients and clinical staff. As a key member of the reception team, you will be the first point of contact for patients and will undertake a variety of administrative duties across all areas of the practice. Responsibilities will include reception duties, prescription processing, appointment management and results handling.

#earntolearn

What will I learn?

• Effective Customer Care

• Communication Skills

• Data Protection

• Confidentiality

• Storing, Retrieving and Managing Data

• Diary Management

• IT Systems and Databases

• Working within a Team

• Working to Deadlines

• Managing and Prioritising Workload

What qualifications or qualities are required?

• National 5 Qualifications to include English

• IT Skills – Microsoft Applications

• Excellent Communication Skills

• Ability to Work as a Team and Autonomously

• Effective Time Management

• Ability to Follow Practice Protocols and Procedures

• Polite, friendly and motivated

• High level of integrity and loyalty

• Sensitive and empathetic in Difficult Situations