Receptionist (Job Share)

Receptionist (Job Share)

Salary: £24,479.00 to £29,653.00 per annum (pro-rata), dependent on skills and experience.

Location: This post is based at Link’s Falkirk office.

Term: Permanent

Hours of Work: 22.5 hours per week, Monday to Friday, 12.30pm to 5.00pm. As this is a Job Share post, both post-holders will be required to cover Full-Time hours (37.5 hours per week 8.30am-5pm) during periods of annual leave.

The Role

At Link people are at the heart of everything we do. Our people have made our award-winning social enterprise the success it is today and as it continues to grow, we want them to be the best they can be and to reach their potential.

Link is looking for a Receptionist to provide reception services to Link’s Falkirk office which involves maintaining the security and professional appearance of the reception area, welcoming and managing visitors, and ensuring all sign-in procedures are followed in line with security and safety requirements for visitors and staff.

As well as processing all incoming mail in an efficient and professional manner, the successful candidate will ensure all mail is distributed securely to the appropriate person/department and process all outgoing mail, actively working towards reducing postage spend. In addition, the postholder will update cases on Advice Pro with incoming mail for the Advice Services team.

The role also includes providing administrative services to the Core Team and the Link Group Housing Services as well as administering the Signing In App, ensuring updates are carried out when required and phones are kept charged.

About You

You will have knowledge and commitment to good customer care and equal opportunities and proven experience of working in a reception or front-line role.

Proven experience of establishing and maintaining administrative systems, both manual and computer based is required for this position.

This role requires extensive experience of using Microsoft Word and Excel at a basic level as well as experience of using Microsoft Outlook at an intermediate level including diary management. Excellent communication skills and the ability to work effectively and use your own initiative is essential for this role.

In return you will be offered the opportunity to enhance your skills and knowledge through employee training and development. You can expect to work in a supportive, trusting and transparent working environment, with the autonomy to offer creative and innovative solutions whilst maintaining Link’ s values; Responsibility, Empathy, Social Impact, Participate, Equity, Challenge and Transparency.

For further information on the main position accountabilities and a comprehensive list of the essential and desirable criteria required for this post, please refer to the Job Specification in the Job information Pack above.

What’s in it for you?

As an Investor in People, we strive for continuous improvement through the management and growth of our staff, offering a wide range of training and development opportunities.

As a Link employee, you'll likely benefit from the following:

• Competitive salary, reviewed annually, and opportunity for annual performance related salary increases and discretionary non-consolidated pay awards subject to terms of the scheme
• 35 days’ holiday per year (inclusive of public holidays) pro rata plus an additional 1 day’s pro rata holiday per year after 1 years’ service up to a maximum of 40 days per year
• Opportunity to buy and sell holiday days
• Enhanced company sick and family friendly pay
• Access to paid qualifications and a wide range of learning and development opportunities and funded professional membership
• Defined contribution pension with matched generous employer pension contributions plus salary exchange and additional voluntary contribution options
• Access to a Salary Exchange car leasing scheme, subject to the terms of the scheme
• Life assurance scheme providing death in service benefits
• Healthcare cash plan for employees (and dependents) to support health and wellbeing plus discounts on shopping, restaurants and other services
• Employee assistance programme for employees and their immediate household dependants to support health, mental and financial well-being
• Access to purchase annual corporate clothing vouchers
• Annual flu vaccination
• Access to a credit union savings and borrowing scheme
• Cycle to work scheme
• Access to discounts on mobile airtime plans and much more!

You will work with colleagues who offer support to ensure our customers' expectations are met. In return, we are looking for applications from people who will contribute to our aims and work to the highest professional standards.

Closing Date:  Midnight on Sunday 17 May 2026.

Interview Date: Interviews are being held on Tuesday 26 May 2026 at Link’s Falkirk Office.

How to Apply

Our online application method is the most efficient way to apply and can be started by clicking the “Apply Now” button below. You must complete an application form to be considered for any of our vacancies, but you don’t need a CV to apply for our positions. Also, if you aren’t sure about how long you have to fill in the form, you will be able to save it and return to it by clicking on the ‘My Applications’ tab of the vacancy search page and entering your username and password.

We would strongly encourage applicants to make their application as authentic to them as possible and ensure that it genuinely reflects the skills and experience that you can bring to the role. AI can be helpful with structuring answers in an application, however if overly relied on, it can risk an application appearing generic and less relevant to the role, which reduces the likelihood of being shortlisted.

As a large employer, we advertise jobs regularly on our own website and social media channels alongside other third-party websites. No matter where you see one of our vacancies, you will always be directed to our jobs portal to apply directly with us.

Please note that CVs will not be considered.

Please notify our recruitment team at jobs@ linkhaltd.co.uk if you would like: 

• Help accessing the job information 
• Need the application details in a different format 
• Require any adjustments to the application process to support any disabilities or different needs you may have 

We aim at all times to recruit the person who is most suited to the job and welcome applications from people of all backgrounds and from anyone who shares our commitment to inclusion. Our offices are fully accessible to wheelchair users and, as a Disability Confident Leader, we will interview all disabled candidates who meet the essential criteria.