Regional Operations Manager

We're looking for an ambitious and commercially astute Regional Operations Manager to lead a dynamic team across a cluster of prestigious venues. This is an exciting opportunity for a seasoned hospitality leader to shape the future of operations within our award-winning portfolio. If you're passionate about food, innovation, and customer experience - and thrive in a fast-paced, people-driven environment - we'd love to hear from you. What You'll Do

• Lead, develop, and inspire a team of operations professionals across multiple venues
• Build strong, long-term client relationships based on trust and shared success
• Identify growth opportunities and drive commercial development across contracts
• Ensure exceptional food, safety, and service standards are consistently met
• Foster a culture of innovation, continuous improvement, and team engagement
• Deliver operational excellence that meets both financial targets and client expectations
• Champion a zero-harm approach to health and safety
• Support operational delivery and strategic planning across your region
  
  We are seeking someone who shares our passion for food, service excellence, and innovation. With proven experience managing large hospitality teams, you'll nurture talent, support growth, and deliver commercial success through trusted client partnerships., Minimum of 5 years' experience managing teams in the events or hospitality industry
• Strong commercial acumen with a track record of managing multisite P&Ls
• Experience in high-volume hospitality, catering or retail environments
• Outstanding leadership and communication skills
• Passion for quality food, service, and innovation
• Highly organised with excellent planning and problem-solving abilities
• Confident using Microsoft Office tools (Excel, Word, PowerPoint, Email)
• Proven ability to motivate and develop diverse teams
Desirable (but not essential):
• Event costings and sales planning experience
• Staff training qualifications
• First Aid or Personal Alcohol Licence
Join Heritage Portfolio and Sodexo Live! for a fulfilling career where your individuality is celebrated, your impact is valued, and your development is supported. We're more than a team - we're a community of experience-makers. We are proud to be a Disability Confident Leader, offering an interview scheme for qualified candidates with disabilities.

Heritage Portfolio is renowned for delivering exceptional catering and event services at some of Britain's most iconic cultural destinations. From "in-house" cafés to bespoke events, we're committed to creating unforgettable experiences that go far beyond great food - guided by our ethos of "Never standing still."

Salary Competitive Salary