Rental Administrator

FT Recruitment are currently supporting our client to recruit for a Rental Administrator to join their busy and growing team! This vital role ensures the smooth operation of rental processes, providing exceptional support to clients, vendors, and internal teams. As a Rental Administrator, you will be the first point of contact for rental inquiries, manage detailed documentation, and coordinate schedules with precision. Your proactive approach and excellent organizational skills will help us deliver outstanding service and streamline our rental operations.

Duties

• Handling all incoming calls with regard to question or queries from clients
• Raising PO's, updating client trackers and updating spreadsheets
• Handle data entry tasks including rental agreements, invoices, and client information
• Scheduling of tool returns and ensuring the client is kept updated on time lines as well as producing location sheets and uploading these into the company system with accuracy
• Processing certification packages for the wider team
• Assisting the wider team with month end invoicing
• Keeping documents such as repair spreadsheets and internal trackers updated as well as producing customs documents
• Provide excellent customer support by addressing client questions, resolving issues promptly, and ensuring a positive experience

Qualifications

• Proven experience in an administrative role, ideally within a rentals department is desired for this role
• Proficiency in Microsoft Office (Word, Excel), and data entry software is essential
• Excellent organisational skills with the ability to multitask efficiently in a fast-paced environment
• Previous finance experience/ knowledge is desirable to assist the wider finance team
• Strong communication skills with professional phone etiquette
• A proactive approach and hardworking nature is essential as this will be a busy and fast paced role