Repair Centre Technician

Zonal Retail Data Systems Ltd

Repair Centre Technician

£23657 - £23657

Zonal Retail Data Systems Ltd, Dedridge, West Lothian

  • Full time
  • Permanent
  • Onsite working
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Posted 2 weeks ago, 3 Jul | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: None

Full Job Description

What you’ll do

Diagnose, repair and upgrade Zonal and third party hardware service parts. Provide technical support and product debug expertise to Repair Centre and Production team to ensure the key measures of Service levels, Quality, Output & Cost Objectives are achieved.

This role will be based at our Manufacturing Division in Livingston. The position involves interaction with other company departments, suppliers and all Zonal associate companies. 

Your hours of work will be Monday to Friday 8.30am to 4.30pm.

Main Duties & Responsibilities:-

  • Assess production and field failures, recommend corrective actions.
  • Diagnose and repair EPoS systems and control boards to component level (SMT & PTH) for new build and field returns. Recommend material return to supplier, reworking, or write-off when in-house repair is not possible.
  • Assist in the achievement of operations schedule by providing product and/or training support services as required.
  • Assist in the implementation of solutions that improve operational performance at any level or area within company.
  • Operate within all operations processes (including Local Work Instructions) such that daily activities are clear and consistent.
  • Work within Cross-functional teams to assist in the development of new modules and products.
  • Comply with the requirements of Health and Safety policies and work procedures.
  • Maintain a clean, tidy, and safe working environment.
  • Maintain Access database used for Field and Production data collection


Who you are


  • Ability to adapt and learn new processes
  • Team player
  • Excellent attendance and timekeeping
  • Always willing to go the extra mile
  • Can do attitude


  • ERP system knowledge
  • Dexterity handling
  • IT knowledge
  • PC logging
  • Diagnostics
  • EPoS experience

Full training will be given to the right candidate