Repairs Manager

We’re looking for an experienced and motivated Repairs Manager to lead our reactive repairs and landscape maintenance services, ensuring they are delivered safely, efficiently and to a high standard.This is a pivotal leadership role with responsibility for managing operational delivery, monitoring performance, supporting compliance, overseeing budgets and contracts, and providing high-level information to support management decision-making.You’ll work closely with colleagues, contractors and external stakeholders to drive service excellence, safeguard our assets and support the organisation’s wider strategic aims.About UsWe’re a small organisation that makes a big impact in the communities where our tenants live. At Almond, we focus on what WORKS for our customers and colleagues. Our values are:Work togetherOpen to changeRespectKindnessSocialIf you’re someone who takes pride in delivering excellent customer service and shares our values, and have the experience, technical expertise and leadership skills to succeed in this role, we’d love to hear from you.What You’ll Be DoingLeading and managing the reactive repairs service to deliver timely, safe and cost-effective outcomesLine managing the repairs team to achieve KPIs, support development and maintain high standards of performance and safetyApplying legislation, codes and technical standards to maintain compliance and protect asset integrityCoordinating with contractors and internal teams on priorities, materials and access to achieve cost, quality and programme targetsMonitoring service performance, managing budgets and contracts, and producing reports, ARC returns and audit-ready recordsLeading service improvement, supporting policy development, handling complaint escalations and managing major events such as fire or flood incidentsWhat We’re Looking ForA degree or relevant technical qualification in a building disciplineStrong experience in housing or property management, including reactive repairs, compliance and contractor managementProven ability to lead teams, manage performance, oversee budgets and drive continuous improvementExcellent technical knowledge of building fabric, services maintenance and relevant Scottish housing legislation and standardsStrong communication, reporting and IT skills, with the ability to work collaboratively and uphold our WORKS valuesA full driving licence with access to a car.Why Join UsYou’ll play a central role in safeguarding our homes and assetsYou’ll have the opportunity to lead people, influence strategy and improve customer outcomesYou’ll join a values-led organisation committed to collaboration, respect and continuous improvementYou’ll help deliver services that make a direct difference to customers and communitiesWhat We OfferSalary: £69,038 per annumWorking hours: 36 hours over Monday to Friday9 day fortnight option: Every other Friday rest dayHybrid working: Minimum of 2 days per week in the officeOffice location: LivingstonA key leadership role with scope to shape service delivery and continuous improvementThe opportunity to work collaboratively across the organisation and with external partners to deliver positive outcomesA varied and rewarding role supporting safe homes, strong communities and excellent customer serviceBenefits include:Excellent work/life balance cultureAccess to online health and wellbeing servicesContribution towards gym membershipPension scheme from day one with a 10% employer contribution, None specified

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Almond Housing Association is the largest Housing Association in West Lothian. During the past ten years we have provided new affordable homes for more than 1800 people. From our start as a fledgling Housing Association running management services for the Livingston Development Corporation (LDC), achieving tenant ballot success, gaining more and more experience in building homes and communities, we have become the largest Housing Association in West Lothian