Review Officer

VACANCY

Review Officer

SALARY/GRADE

£39,767 – £45,472 GRADE B2 STAFF WILL BE APPOINTED ON POINT 1 OF SCALE- £39,767

STATUS

Permanent

HOURS OF WORK

35 hours per week Monday to Friday

LOCATION

Hamilton – currently hybrid working

CLOSING DATE

Midnight on Sunday 19th July 2026

The Police Investigations and Review Commissioner (PIRC) is currently seeking to recruit a Review Officer to join her team who are based in Hamilton.

The PIRC was established in 2013 and is responsible for carrying out independent investigations into incidents involving the police and independently review the way the police handle complaints from the public. Our aim is to secure public confidence in policing in Scotland by supporting continuous improvement and promoting positive change.

The Police, Public Order and Criminal Justice (Scotland) Act 2006, as amended by the Police and Fire Reform (Scotland) Act 2012 and the Police (Ethics, Conduct and Scrutiny) (Scotland) Act 2025, sets out the functions of PIRC. These are to review the manner in which policing bodies in Scotland deal with complaints and also to conduct investigations into particular kinds of incidents involving the police. The types of investigation which the PIRC may carry out are specified in the 2006 Act, as amended. 

PIRC is a Non-Departmental Public Body (NDPB) sponsored by the Scottish Government. The organisation is led by the Commissioner, Laura Paton, who is supported by the Director of Operations and a team of staff based in Hamilton. 

The successful candidate will support the Commissioner, Head of Reviews and Policy, and Senior Review Officers, in conducting reviews of the way in which policing bodies in Scotland handle complaints by a member of the public, seeking further information from the policing body and complainer as required.

As a Review Officer you will be responsible for dealing with applications from members of the public who feel that their complaints have not been dealt with satisfactorily by the police. Reporting to a Senior Review Officer, you will have responsibility for preparing clear and concise complaint handling review (CHR) reports setting out the PIRC’s views on the police’s handling of complaints. You will be expected to deal efficiently with a significant and varied caseload and to adhere to strict timescales for the production of reports.