Room Manager

As a Room Manager, you will be at the heart of our matchday experience at Rangers FC, leading supervisors, frontline staff, and back-of-house teams to deliver excellent customer service, keep operations running smoothly, and drive sales in a fast-paced stadium environment.

• Conduct pre-shift briefings, supervise onsite staff, and keep team morale high throughout the shift
• Oversee the setup, live service, and end-of-day close-down of your bar and lounge
• Lead and support supervisors and frontline teams to ensure a smooth service
• Support the training and development of new team members
• Monitor stock levels to meet peak demand while keeping wastage to a minimum
• Maintain high customer service standards throughout the event
• Manage the smooth running of the room during busy periods and peak footfall
• Ensure Health & Safety and company policies are followed at all times
• Work closely with the wider management team to deliver an exceptional guest experience, At Elior, we believe that when you love where you work, it shows. That's why we make sure our team feels appreciated, supported, and set up for success! Here's what's waiting for you:
• Free, tasty meals - Enjoy tasty, nutritious food on us while you work!
• Flexible working - because life doesn't run on a 9-5 schedule.
• Room to grow - career development and learning opportunities.
  
  Proven experience in hospitality, bars, venues, or event supervision
• Previous stadium or live event experience is highly desirable
• Confident communicator with the ability to motivate and lead a team
• Ability to remain calm and make effective decisions under pressure
• Strong organisational skills with excellent attention to detail
• Dependable, enthusiastic, and customer-focused
• Passion for delivering high-quality guest experiences in a busy event environment
• Flexible availability to work key matchdays, weekends, and evenings
  
  When the crowd roars, the food has to be just as exciting! At Elior Stadia, we serve up epic matchday meals, gourmet hospitality, and fast, fresh stadium snacks - so fans can focus on the action while we handle the flavour., We're a people-first business with over 10,000 colleagues across the UK, serving everything from stadiums to hospitals, schools to workplaces. Our mission? To enrich lives everywhere, every day.
And here's the best part - 87% of our team say they're proud to work here! Why? Because we create a place where you're listened to, trusted, supported, and valued. Not sure you match every single requirement? Apply anyway! Research shows that many people - especially women and those from underrepresented backgrounds - hold back unless they meet 100% of the criteria. But we hire for potential, not just experience. If you're passionate and ready to grow, we want to hear from you!