SaaS Administrator

Rockstar North

SaaS Administrator

Salary Not Specified

Rockstar North, Edinburgh

  • Full time
  • Permanent
  • Onsite working

Posted 3 weeks ago, 22 May | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: df77f5acc1914b8197f781d32cd585a7

Full Job Description

  • We maintain our infrastructure to the highest standard, with an emphasis on preventative actions rather than reactive.


  • We constantly review our processes with the aim of automating wherever possible.


  • We are a team spread across 3 continents, that work closely together, to achieve our goals to a high standard, always., Configuration and administration of our SaaS portfolio, including application configuration, security configuration, user management, and integration management.


  • Monitor, report, troubleshoot and resolve SaaS application issues.


  • Collaborate with IT and Security teams to maintain SaaS governance and best practice.


  • Leverage project management workflows to plan and execute SaaS related projects.


  • Collaborate with vendors to track support incidents, product updates and enterprise feature requests.

    A minimum of 5+ years' experience in the IT industry.


  • A minimum of 2+ years experience in SaaS administration.


  • Industry standard qualifications MCSE/MCSA or industry equivalent are advantageous but not essential.


  • SKILLS

  • SaaS application configuration and administration.


  • API querying and reporting.


  • Experience with automations and integrations between applications.


  • IDP SSO administration and integrating SSO/SAML and other authentication protocols with applications.


  • SCIM provisioning and license management.


  • Experience using/supporting enterprise monitoring tools (Splunk etc).


  • Excellent communication skills with the ability to work as part of a team or individually as required.


  • Self-motivated and confident.


  • Excellent documentation skills with high attention to detail.


  • Experience with taking projects from planning through to completion.


  • Ability to handle high pressure situations.


  • Capacity to juggle a mixture of break-fix and project work, managing individual priorities and deadlines.


  • Willingness to occasionally work flexible hours, or out of hours as required.


  • PLUSES

    Please note that these are desirable skills and are not required to apply for the position.

  • Microsoft 365 administration.


  • Active Directory, Exchange Online, Group Policy and Intune Policy management.


  • Exchange Server and Exchange Online.


  • Windows endpoint management, compliance, and reporting.


  • MDM administration e.g. Jamf.


  • Administration experience with Atlassian stack (Confluence/Jira).

    At Rockstar Games, we create world-class entertainment experiences.


  • A career at Rockstar Games is about being part of a team working on some of the most creatively rewarding and ambitious projects to be found in any entertainment medium. You would be welcomed to a dedicated and inclusive environment where you can learn, and collaborate with some of the most talented people in the industry.

    Rockstar Games is on the lookout for a talented SaaS Administrator, with proven experience of managing an enterprise SaaS portfolio. This is a full-time permanent position based out of our Edinburgh studio.