Sales Executive

JOB BRIEF

Studbolt Scotland Limited are a distributor of specialist fasteners to the Petrochemical and Oil & Gas industries. We are looking for a high performing Sales Executive who will provide effective management of existing customer accounts. You should be able to offer excellent customer service to our customers over the phone, face to face, or via email. You'll manage a selection of current customers whilst targeting and developing new customers into profitable accounts. In the role you will be the first point of contact for current customers and new customer enquiries . You will need to understand individual client requirements, build relationships & grow your client portfolio. The job is based out of our premises in Grangemouth where you will also be tasked with providing general administration & office support to the team. This may also include serving on the Trade Counter and picking and packing products in our warehouse to ensure customers' orders are completed on time

RESPONSIBILITIES

• Handling existing sales & developing new opportunities
• Liaising with customers regarding orders, pricing, delivery, and documentation
• Efficient management of customer orders. Processing all quotations and sales orders
• Proactively following up enquiries to ensure they have been closed
• Work closely with customers & suppliers and build strong relationships
• Purchase stock and non-stock items from suppliers
• Handle customer queries and non-conformances
• Identify new accounts via business development
• Review and contact non-spend and inactive accounts to generate new business

REQUIREMENTS

As a minimum, the candidate needs to have:

• Previous experience with similar products or within a similar industry
• Experience of sales & purchasing in a B2B environment
• Comfortable working independently and as part of a team
• Good organisational skills & ability to work calmly under pressure
• The ability to handle customers well throughout the sales and after-sales process
• Good communication (written & verbal), decision-making and interpersonal skills
• Computer literate. Experience of MS Office is essential, and Sage Accounts software preferred.

WORKING HOURS

38.5 Hours per week (Mon to Thurs: 8:30am-4:30pm, Fri: 8:30am-3:00pm)