Self-Directed Support Assistant, Stornoway (9640) - CNS06647

ADVERT:

Self-Directed Support Assistant, Stornoway (9640)
37 hours per week, permanent post
£30,758 - £31,935 per annum ( inclusive of £2,997 Distant Islands Allowance )

The Self-Directed Support Assistant will co-ordinate the delivery of the Self-Directed Support Act (2013) including providing information, advice and support to people who access Direct Payments.

You will co-ordinate a range of projects/areas of work across Direct Payments policy, professional practice, and guidance. You should have an understanding of the needs of the client group.

It is essential that you hold a SVQ Level 2 – Administration, equivalent qualification or equivalent experience. You will have a good knowledge of effective customer care, office procedures, Health & Social Care Services and Self-Directed Support.

Excellent verbal and written communication skills, competent use of IT Systems and customer service experience are essential for this post. It is essential that you are highly motivated, have the ability to work collaboratively with others and the ability to work on own initiative.

This position is subject to a Level 1 Disclosure by Disclosure Scotland (Disclosure levels - mygov.scot).

Please note that the Comhairle operates security measures to protect its information and systems. Employees are required to comply with information security policies and may be required to use Multi-Factor Authentication (MFA) or other approved authentication methods when accessing Comhairle systems.

It is vital you read the job description and person specification, in your Experience statement please detail how you meet each of the essential criteria we ask for in the person specification.

Interviews will be conducted in person, providing candidates with the chance to personally meet the team and experience our work environment.

Closing Date: Monday 23 November 2026

Salary for the above post is inclusive of Distant Islands Allowance. Appointment to the post will be on the first point of the grade.

Please note that sponsorship is not available, or being offered, in connection to this post.

PRIOR TO APPLYING:

It is vital that you download and read all of the attached documents to this advert before completing an application form.

Guidance Notes for Applicants will explain our recruitment process and how to complete key information on your application so that you have the best chance of showcasing your skills and experience.

Job Description and Person Specification must be read in order to complete the ‘Experience’ part of the application.  You should refer to the person specification and detail where you meet each of the criteria and provide relevant examples of this in your application.

Download and save the job description, person specification and any additional documents from the vacancy job advert as you will be unable to access these once the vacancy has closed.

Use of Artificial Intelligence (AI) tools, such as Copilot and ChatGPT, may be used to support your application preparation, for example by generating ideas or checking spelling and grammar.  However, all application responses must be your own work and accurately reflect your knowledge, skills and abilities, experience, qualifications, and achievements.

Applications that appear to rely heavily on AI-generated content may not be progressed.  By submitting an application, you confirm that the information provided is authentic and based on your own experience.

Application Updates:
Please ensure your email address is entered correctly, as all correspondence regarding your application will be sent by email.  We also recommend checking your inbox, junk folder, and your MyJobScotland account regularly for updates.