Selling Holiday Park Manager

You'll be the first point of contact welcoming sales prospects, holiday makers and visitors to the Park, with great first impressions in mind you will ensure their experience is both exceptional and memorable from arrival to departure. You will promote the park and all its features leaving prospects with no doubt about the wonderful opportunity our holiday village has to offer.

Some of the tasks you'll be involved in include.

• Meet and greet customers and prospects, welcoming them and ensuring an exceptional experience.


• Working closely with our Holidays and Commercial teams to complete all check in paperwork, issuing keys and showing guests to their lodge ensuring they have all they need to kick start their break with ease.


• Utilise sales experience to follow up on enquires and to generate new opportunities to promote and sell our luxury Caravans and lodges.


• Drive sales through delivering a high level of customer engagement, building a strong rapport with potential customers and existing guests.


• Working collaboratively and pro-actively with the Marketing Team to promote the park and drive lodge sales and to ensure promotional material and information is relevant and current.


• Coordinate day-to-day park operations, ensuring efficiency in delivery of park Standards.


• Deliver an exceptional customer experience, ensuring guests have a memorable stay.


• General reception and admin duties, answering phones, arranging appointments for sales.


• Make courtesy contact periodically with guests!


• Administer health and safety paperwork, ensuring compliance with regulations.


• Working with the grounds and accommodations teams to ensure the park is maintained to a high standard.
  
  Are you a driven and hands on Park Manager with experience of delivering key results for a premium brand? Do you take pride in ensuring a first-class customer experience and enjoy a challenge? Are you ambitious and looking for an opportunity to grow with the company? If so, an exciting opening has arisen for a Selling Park Manager to join our friendly team with a boutique, luxury lodge park., A strong sales background with specific experience of meeting targets and delivering results for a premium high value brand.


• A demonstrated ability to complete the sales process, from initial enquiry to handover.


• Experienced in delivering customer service to the highest standard.


• Be hands on and ensure that all departments work together seamlessly.


• Ability and desire to develop and expand knowledge of the Holiday Home sector.


• Strong IT skills, Microsoft office with the ability to adapt quickly to bespoke software.


• Excellent communication skills both written and verbal.


• A natural at building and maintaining strong customer relations.


• Be able to work as part of a team as well as independently.


• Enthusiastic and self-motivated


• Ability to prioritise a busy workload.


• Strong attention to detail and accuracy in work


• Ability to establish and meet deadlines.


• A flexible approach to work


• Great time management, Park Manager: 3 years (required)


• Sales: 3 years (preferred)


Licence/Certification:

• Driving Licence (required)
  
  Pulled from the full job description


• Company events


• Company pension


• Employee discount


• Free parking


• Health & wellbeing programme


• Life insurance


• On-site parking, Competitive, depending on experience


• Accommodation can be provided., Company events


• Company pension


• Employee discount


• Free parking


• Health & wellbeing programme


• Life insurance


• On-site parking


• Referral programme


• Store discount


Supplemental pay types:

• Performance bonus


• Yearly bonus