Senior Store Assistant - Keyholder

Senior Store Assistant - Keyholder

Date: 2026-09-30

Location: Clydebank, Dunbartonshire, GB, G81 4

Application Deadline: 2026-10-28 at 15:00:49

We are looking for candidates who live locally and can easily commute to our store. Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes. At Toolstation, we're not just looking for what you can bring to us today - we're focused on helping you grow with us. Many of our managers started out on the shop floor and now run their own stores or oversee operations.

If you're after a fast-paced role with an employee-focused retailer that's passionate about making customers happy, this could be the perfect fit for you! This is more than just a store job. You'll be the friendly face of Toolstation, helping customers find what they need, but you'll also be hands-on with deliveries, warehouse tasks, and stocking shelves. Be prepared to roll up your sleeves! It can get hot in summer and chilly in winter, but if you care about doing a good job and providing great customer service, you'll fit right in.

This position comes with accountability for supporting colleagues to deliver a great customer experience, so whilst retail experience is not essential, you will need some experience of either being a key holder or supervising team members.

Get stuck in

• Be ready to handle deliveries, unpack stock, keep the store clean, and prepare orders.


• Hard work and a positive attitude are more important than experience.

Provide outstanding service

• Whether you're chatting with customers or staying efficient during busy times, you'll always offer a great experience.


• Ask the right questions: Show genuine interest in customers' projects so you can help them find everything they need to get the job done right.

Be Proactive

• You'll be expected to sell the benefits of Toolstation Club and Trade Accounts, signing customers up to experience great deals and competitive prices.

Keyholder responsibility

• You'll be trusted to open and close the store.


• Assign daily tasks to the team.


• Provide short-term supervisory cover when needed.

#s1-Gen

We are looking for candidates who live locally and can easily commute to our store. Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes. At Toolstation, we're not just looking for what you can bring to us today - we're focused on helping you grow with us. Many of our managers started out on the shop floor and now run their own stores or oversee operations. If you're after a fast-paced role with an employee-focused retailer that's passionate about making customers happy, this could be the perfect fit for you! This is more than just a store job. You'll be the friendly face of Toolstation, helping customers find what they need, but you'll also be hands-on with deliveries, warehouse tasks, and stocking shelves. Be prepared to roll up your sleeves! It can get hot in summer and chilly in winter, but if you care about doing a good job and providing great customer service, you'll fit right in. This is a position with accountability for
supporting colleagues to deliver a great customer experience, so whilst retail is not essential, you will need some experience of either being a key holder or supervising team members. Get stuck in: Be ready to handle deliveries, unpack stock, keep the store clean, and prepare orders. Hard work and a positive attitude are more important than experience. Provide outstanding service: Whether you're chatting with customers or staying efficient during busy times, you'll always offer a great experience. Ask the right questions: Show genuine interest in customers' projects so you can help them find everything they need to get the job done right. Be Proactive: you'll be expected to sell the benefits of Toolstation Club and Trade Accounts, signing customers up to experience great deals and competitive prices. Keyholder responsibility: You'll be trusted to open and close the store, assign daily tasks to the team and provide short term supervisory cover when needed.