Service Manager

Voyage Care is looking for an experienced and motivated Service Manager to lead a well-established residential service in Beith, supporting up to seven individuals with a range of complex needs. This is a highly active, community-focused service that offers a fast-paced yet rewarding environment where no two days are the same. It presents a great opportunity for a confident and forward-thinking manager to build on solid foundations, bringing fresh ideas, energy, and direction to take the service into its next phase. We are particularly looking for someone who can provide clear and consistent leadership, someone who is confident managing day-to-day operations while also developing and guiding the team. The service benefits from a hands-on manager who can lead with both confidence and empathy, maintaining structure while supporting the team to perform at their best. This is an excellent opportunity for someone ready for their next challenge-someone who enjoys being visible within the service and wants to make a meaningful impact by strengthening team performance, embedding high standards, and driving continuous improvement. What You'll Be Doing As Service Manager, you will have full responsibility for the day-to-day running of the service, ensuring high standards of care and positive outcomes. You will lead from the front, providing stability, direction, and support to your team. Your responsibilities will include:

• Leading, motivating, and developing the staff team
• Providing clear direction and consistent management oversight
• Driving high-quality, person-centred support
• Supporting and developing team capability, particularly in more complex situations
• Building and maintaining relationships with families and professionals
• Ensuring compliance with Care Inspectorate standards
• Managing service performance, quality, and budgets
• Identifying and implementing improvements to further develop the service
• Supporting individuals to live active and fulfilling lives within the community
  
  We are looking for an experienced leader who brings both capability and the right values. You will:
• Have experience as a Service Manager or in a similar care leadership role
• Be confident working within regulated services in Scotland
• Ideally hold (or be working towards) a Level 5 qualification in Health & Social Care
• Have experience supporting individuals with complex needs, including autism, learning disabilities, and behaviours that may challenge
• Be confident leading teams, providing structure, and managing day-to-day challenges
• Be passionate about delivering quality care and improving outcomes
Most importantly, you will be ready to take on a fresh challenge, bringing new ideas while strengthening an already stable service and team.

At Voyage Care, we value our leaders and provide the support needed to succeed. You'll be joining an organisation that encourages development, embraces new ideas, and puts people at the heart of everything it does. We offer an environment where you can:
• Make a genuine and lasting impact
• Develop your team and grow the service
• Bring your ideas to life
• Build a stable and rewarding career
If you're an experienced manager looking for your next step within a supportive, stable, and progressive service, we'd love to hear from you.

Salary: £39,000