Servicing Executive - Employee Benefits

evelyn Partners

Servicing Executive - Employee Benefits

Salary Not Specified

evelyn Partners, Blythswood New Town, Glasgow City

  • Full time
  • Permanent
  • Onsite working

Posted 3 weeks ago, 28 May | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: db867eea85294fd4b4679846b4fc5720

Full Job Description

We're seeking a talented person to join our Client Servicing team in Glasgow. As Client Servicing Associate you will be part of a department that has grown 3 times in size over the past 5 years. You will be part of a team that is diverse, flexible, and collaborative and will be responsible for supporting the client consultants in servicing employee benefits arrangements. Delivering scheme support function for Group Risk & Healthcare services for clients to a high standard and in a timely manner.

As Client Servicing Associate, your responsibilities will include:

  • Liaise with relevant parties including insurers to ensure that benefits are established in line with client requirements and scheme renewals are managed effectively.

  • Obtain illustrations from insurers along with technical information, performance enquiries and general provider information.

  • Identify and report any risks, breaches, or errors by ensuring risks are logged through to mitigating actions and controls.

  • Communicate with clients via telephone, MS Teams, e-mail, and in writing, in a timely and professional manner, and when required attend meetings to support the consultant

  • Manage client requests, referring to Senior Manager and/or consultants where appropriate

  • Ensure comprehensive client records are kept and that these are accurate and up to date at all times