Shop Assistant Manager

Every week, in Scotland, three children die from an incurable condition and CHAS provides unwavering care at every step on this hardest of journeys for families facing this devastating reality, in our two hospices, in hospitals and at home.

CHAS retail aspires to change people’s perception of charity retail in creating contemporary shops with exclusive, quality products. We’re aiming to create an exceptional shopping experience, expand our customer reach and develop our digital offering.

Do you thrive on innovation and creativity? Are you looking for a purpose-driven career in charity that blends fashion, retail and sustainability? 

We are looking for an Assistant Shop Manager to join our team in Dalgety Bay, to elevate shop visual and product standards, to maximise income through commercial awareness and to raise awareness of CHAS.

CHAS shops are a fast-paced, busy retail environment, you’ll lead and support a strong team of diverse volunteers and manage a large volume of donations to help keep our shops beautifully stocked. 

Benefits of working with CHAS

Competitive salary with incremental progression

Local government pension scheme

35 days annual leave inclusive of public holidays, rising to 40 days after 5yrs service (pro rata)

HSF Health Cash Plan and Employee Assistance Programme

Access to Blue Light discounts

Key responsibilities, reporting to the Shop Manager you will

• Manage stock processes to ensure correct density levels, processing to agreed quality and rotation so that stock moves quickly
• Ensure the smooth operational running of the shop 
• Help to maintain a high standard of visual merchandising, display and housekeeping standards throughout the shop
• Be a brand ambassador for CHAS promoting and bringing to life the communication of key activities and messages to the customer
• Provide CHAS customers with excellent service and the best in-store experience to help maximise sales, donations and the profitability of the shop

Ideal candidate

•  Friendly, enthusiastic, and passionate about supporting the mission and values of CHAS
•  Enjoys engaging with people and creating a welcoming, positive experience for customers and supporters
• Happy working independently but also enjoys being part of a supportive team of staff and volunteers
•  Proactive and creative, with a willingness to take initiative and lead wherever needed in the shop
• Bring new skills and confidence in areas such as customer service, merchandising, and teamwork

Further Information and How to Apply

Further information can be found in the attached documents.

This is a part-time position working 15 hours per week. Hours will be worked over two shifts, scheduled across 7 days (Mon - Sun). 

Salary: £26,409 - £27,078 per annum (full-time equivalent). The salary for this post will be paid pro rata based on 15 hours per week (full-time hours are 37.5 per week).

This post is subject to a Level 1 Disclosure Scotland check.