Show cleaner

To ensure an effective and efficient operation of cleaning services within our 3 venues. To participate in the day to day programmes of cleaning work within the allocated cleaning zones to ensure that the facilities are maintained in a clean and hygienic condition.

To actively contribute to the successful delivery of excellent service to all staff, customers and visiting companies by keeping our venues clean and tidy and fit for use.

This role is an afternoon / evening with weekend working. Typical shifts for matinees and evening shows; Evenings - 1800 - 2200 and matinees 1400 - 1800. There are opportunities for double shifts. The expectation is that you can work around 20 hours work per week.

Main duties and responsibilities
To ensure our venues are cleaned to a high standard.
Use appropriate cleaning materials, equipment, machinery and PPE, reporting any faults to the Head Cleaner / Stage Door.
Support line management to deliver a flexible, efficient and professional service to all our customers.
Clean and replenish washrooms and washroom consumables.
Empty waste and recycling bins and dispose of waste in accordance with procedures.
Spot mopping and spot vacuuming.
Respond promptly to spillages and other cleaning requirements.
Work flexibly across different venues and areas of our venues as required.
Report building repairs, faults and maintenance to the Head Cleaner / Stage Door.
Always work safely in accordance with health & safety legislation and theatre procedures / policies / safe systems of work.
Report hazards, near misses and incidents promptly.
Support a safe environment for colleagues, contractors and the public.
Additional cleaning tasks may be requested by the Head Cleaner.

These main duties and responsibilities are indicative and not exhaustive. Other duties may be necessary to fulfil the purpose of the post. This job description may be periodically reviewed and revised by the CEO and the Board in consultation with the post holder.

Essential Experience
Cleaning, although full training will be given.

Desirable Experience
Commercial cleaning experience
Experience of operating relevant cleaning equipment

Essential Skills and Abilities
Demonstrable ability to speak and understand English in order to follow verbal and written instructions and deal with colleague / customer queries
Well-developed interpersonal skills
Demonstrable excellent customer service
Demonstrable ability to work quickly, flexibly and accurately in a pressured environment
Demonstrable professional and proactive approach
Attention to detail

Knowledge, Attitude and Behaviours
Professional and respectful approach to colleagues and visitors.
Takes pride in maintaining high standards of work.
Willingness to learn and develop skills.
Positive, can-do attitude.

About you

We are committed to building an organisation that reflects the communities we serve across the City of Edinburgh and beyond. Our venues are for everyone, and we value teams made up of people with a wide range of backgrounds, perspectives, and lived experiences We do not discriminate on the basis of race, colour, religion or belief, gender or gender identity, sexual orientation, age, disability, or any other protected characteristic as defined by the Equality Act 2010.The opportunity to work with us is accessible to all, whatever your background or life experience, for example if you:

Are D/deaf, have a disability or a long-term health condition that affects day-to-day life
Identify as neurodiverse, including dyslexia, dyspraxia, dyscalculia, ADHD, or being autistic
Grew up in a household receiving Universal Credit or state benefits
Have lived in council or social housing, or been on a housing register
Have experienced homelessness or lived in sheltered accommodation
Have experience of being in care at any point in life
Have been a refugee or asylum seeker
Are from the African, South, East and South-East Asian, Middle East, Latinx or North African diaspora, or have experienced racism

Capital Theatres is Scotland's largest theatre charity. Our three distinctive venues in Edinburgh - Festival Theatre, King's Theatre and Studio Theatre - offer over 700 extraordinary performances each year. From drama to dance, to musicals and family shows, live music and pantomime, we entertain and inspire audiences of all ages. We want everyone to have access to the arts in a way that works for them, whether that's on our stages or out in the community. We are committed to nurturing everyone's creative journey, supporting emerging talent and contributing to the future of the theatre sector.

To build a sense of belonging across our theatres by enriching lives through creative programmes and strong partnerships.

Our values

We care
We take a people-centered approach
We go above and beyond so everyone feels welcome
We are thoughtful, respectful and sincere

We share
We are collaborative, transparent and inclusive
We truly listen and respond
We are committed to widening access

We dare
We rise to any and every challenge
We are ambitious in outlook
We are courageous

Together we deliver
We have a 'can do' attitude and take pride in our professionalism
When we collaborate, there is unmistakable energy
We are trusted to deliver quality experience every time