Showroom Counter Assistant

We are currently seeking a Counter Assistant to assist with the day-to-day running of our busy showroom. The role will involve dealing with customer enquiries, processing sales, stock replenishment and the general upkeep of the showroom.,

• Provide excellent customer service.


• Communicate effectively with customers, internally & externally.


• Provide a welcoming and friendly environment for customers.


• Resolve customer queries and complaints in a timely and appropriate manner.


• Carry out counter sales and complete customer orders.


• Provide support for other trade counters as required.


• Assist with showroom security.


• Display product ranges and equipment.


• Where applicable, arrange PDIs (pre-delivery inspection) for equipment sold.


• Work on electronic point of sale system.


• Replenish showroom shelves, create daily pick-lists and retain high shop-keeping standards.


• Ensure customers are charged correctly through maintaining accurate shelf edge labels.


• Maintain cleanliness and presentation levels in the showroom.


• Careful product handing, storing and security of stock.


• Ensure all delivery notes are checked against deliveries and discrepancies reported.
  
  Must be able to demonstrate direct customer sales experience.


• Good numeracy and literacy skills.


• Anticipate and appreciate customer needs, build relationships to help negotiate future sales and promote account uptake.


• Capable of working on your own and make successful decisions contributing to a sale.
  
  Pulled from the full job description


• Company pension


• Employee discount, Accredited Living Wage Employer


• Pension Scheme


• Death in Service Scheme


• Employee discount


• Discretionary annual bonus, based on company performance


• Extra holiday after one year


Job Type: Full-time

Salary: £24,960.00 per year