Showroom Manager

Wholesale Domestic Bathrooms are an award winning, third generation, family run business who are looking for an organised and commercially driven individual to manage our flagship showroom, and lead our team of sales advisors to drive growth and achieve key performance targets.,

• Manage and oversee showroom operations, ensuring the efficient functioning of the showroom in line with brand standards.


• Lead, develop, and coach your team of sales advisors to maximise all sales opportunities and achieve sales and KPI targets.


• Conduct regular observations and share feedback with your team to ensure a 5-star customer experience remains paramount in your showroom.


• Analyse reports and sales data to identify patterns and inform decision making.


• Work with management team to identify sales and training opportunities and agree actions to capitalise on all opportunities.


• Liaise with relevant departments to ensure your showroom has the resources required to maximise performance.


• Develop and implement exceptional retail operational standards and share best practice with the wider team.


• Manage the attendance, timekeeping, and performance of your team, in accordance with HR policies and procedures.


• Manage recruitment and onboarding for your showroom, ensuring all new employees have a positive experience, and are clear about their role.


• Ensure consistent health & safety compliance., We Are Family -You work with your team to deliver results, ensuring everyone is working towards a common goal. You maintain excellent communication with your team, other departments, and customers and share your knowledge and experience with your colleagues.


Trust & Respect -You provide open and honest feedback to your team and encourage the same in return. You create a safe environment where colleagues can ask for help and feel supported. You genuinely care about your team and take time to get to know them as individuals.

Learn & Be Curious - You continuously strive to find new and improved ways of working and encourage your team to do the same. You are passionate about the development of others and support your team to achieve their individual objectives. You are driven by data, analysing data and using this analysis to inform decisions.

Customer Obsession - Your customers are at the heart of everything you do. Ensuring that your team understand how they contribute to the customer experience, you share feedback, promote best practice, and address anything that falls below expectation.

Deliver Outstanding Results -You aren't afraid of change; you embrace it and support your team to do the same. You take ownership of your showroom and its performance, promoting accountability across your team. You regularly analyse your teams' performance and proactively address under-performance.

The successful applicant will be a confident and experienced sales manager in a similar environment, with demonstrable experience of achieving targets.
You should be a commercially savvy manager who is analytical, data-driven, professional, and people focused with strong communication skills.,
• Minimum 3 years' experience of managing a fast-paced, high turnover sales environment.


• Strong written and oral communication skills.


• Confident with Office 365 packages.


• Ability to analyse and interpret data/reports to inform decisions.


Desirable

• Full driving license and access to own car.


• Health & safety management.


• Knowledge of bathroom/plumbing products., Sales management: 3 years (required)


Licence/Certification:

• Driving Licence (preferred)
  
  Pulled from the full job description


• Additional leave


• Bereavement leave


• Company events


• Company pension


• Cycle to work scheme


• Employee discount


• Free flu jabs, Additional leave


• Bereavement leave


• Company events


• Company pension


• Cycle to work scheme


• Employee discount


• Free flu jabs


• Free parking


• On-site parking


• Private medical insurance


• Sick pay


• Store discount


• Transport links


Schedule:

• Monday to Friday


• Weekend availability


Supplemental pay types:

• Bonus scheme