Sports & Leisure Team Leader

Are you dynamic, determined, and enthusiastic? Do you thrive on providing memorable guest experiences? We're looking for someone like you to join our team as a Sports & Leisure Team Leader. You'll play a key role in supervising, controlling, and ensuring the safety of our customers while delivering the highest standard of customer service., As a Sports & Leisure Team Leader, you'll assist in operating the leisure centre to achieve maximum sales while ensuring an exceptional customer experience.

• Actively market and promote the business, seeking opportunities to increase sales and improve customer service.
• Supervise, train, and motivate the team to ensure efficient and effective operation of the centre.
• Maintain and develop the highest levels of service and safety within the leisure centre.
• Oversee the security of facilities, cleanliness, maintenance, plant operation, water quality testing, and stock replenishment.
• Process financial transactions, cash reconciliation, and accept bookings in compliance with regulations.
• Ensure a high standard of cleanliness throughout the centre.
• Monitor and maintain the safety and welfare of customers and staff.
  
  We'll provide training, but you must have:
• Hold a current valid NPLQ and a First Aid at Work certificate as well as experience in backwashing and experience of COSHH
• A good standard of education, ideally to GCSE standard or equivalent
• Works well under pressure and a good communicator too
• Customer focused
• Attention to detail even little ones and high standards
• Pool Plant Operator (PPO), National Pool Management Qualification (NPMQ) or equivalent, Fire Warden training
  
  We're not your average holiday company. Our guests come to our UK resorts to experience a world away from their day-to-day. When they are with us, they play crazy games, enjoy show-stopping entertainment and live in the moment. Our job is to surprise and delight them at every turn.
What You'll Be Doing

We have a can-do, people-centred ethos at Away Resorts, and we look for certain qualities in our team members. Have a and see if you fit the bill. What we can offer you We look after you with a great range of benefits, including:
• Competitive Pension
• Discounts on Away Resorts Holidays
• On Park Discounts
• Reward and Recognition